Değerlendirmeler (546)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %76 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 1 yıldıza sahip
28 Aralık 2019

STAY AWAY FROM THEM! Their Christmas deadline was a joke. They delayed all my orders and took 10+ days to ship them. Their deadline of 14th December for mugs was a joke.
I have received hundreds of charge backs and negative reviews because of them. They ruined my whole shop and will ruin yours too.

10+ open tickets and still not a single response from them. I will be charge backing each and every order that was placed within the deadline and still not received by my customers. I advice all of you to charge back too.

They are scammers who are just here to scam.

hugswiththemugs
Hindistan
Uygulamayı kullanma süresi:2 ay
25 Nisan 2018

Great customer service! Thanks for helping me with my issue and giving me some great tips that will save me time in the future.

Billion Blessings Apparel
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
25 Ekim 2017

Great customer service. Hundreds of products along with thousands of variations and reasonable basecost prices are our number one choice.
But we would like to suggest you can offer more expedited shipping service (overnight shipping or 2-3 days shipping) many of my clients want to use this service, they are happy to pay for it!
Highly recommended.

Nguyendong3store
Vietnam
Uygulamayı kullanma süresi:2 ay
2 Haziran 2018

Very disappointing. I spent hours setting up my products. I chatted with CustomCat about design sizes etc, and they were always very helpful. I ordered my first test product, and the colour was rubbish. After the first wash there were cracks all through it. I contacted them via messanger again, and they said they'd look into it. Even though its been a couple of weeks now, they still haven't replied. Even though I can see they have seen my message (FYI CustomCat, once you read a message on messanger the other person can SEE that you've seen it).
I can see great potential, but it needs a lot of work. And people with enough balls to own up if they screw up. Can't recommend.

Book Geek Chic
Yeni Zelanda
Uygulamayı kullanma süresi:2 ay
Bespoke Technologies yanıt 4 Mart 2019

Hi! I apologize that your first order did not turn out like you wanted. I can assure you this is a big anomaly. Our shirts sustain its color and quality for over 50 washes at least. I can see from our notes that we responded to you on June 4th. We never heard back from you. If you contact us again, we can look into fixing this order for you at no cost.

2 Mayıs 2018

Great customer support and great app functionality.

Zillsky
Vietnam
Uygulamayı kullanma süresi:2 ay
14 Nisan 2018

Ok Custom cat is an awesome app its easy to use great print quality nice sizes of print area.
Custom cat could benefit by adding all over print sleeves labels and i am sure they
will implement all of this.

1 draw back would be if your not selling much maybe just starting out or have a month off you have this subscription fee that many others do not.

i would lose the subs raise the prices a little add a business account with discounted pricing and subs.

So the outcome would i recommend Custom Cat YES 100% but only if your selling your designs or have money to use then its an amazing app for you.

Cyberlimitless
Birleşik Krallık
Uygulamayı kullanma süresi:2 ay
30 Ekim 2018

Great App. The CustomCat team is very knowledgeable and helped me out a lot getting started with my business. My orders get shipped within 1-2 days. Keep it up.

Noeliashop.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
16 Ekim 2017

Too expensive. $30/ month subscription. Most of the products are just ok price compared to other POD companies. Only exception is t-shirt and mugs that are really good pricing. I appreciate the fact that they have nike and addias products,which is harder to get, that can justify some increase in pricing. But most of us would never use up all those products.

Should offer a customcat Lite edition, for just basic t-shirt and mugs for $9. Then do the full version for $25(excluding nike and Adidas). And pro with $30 with everything. And add some customizable features for customers too.

Runlikemadness
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
19 Mart 2018 tarihinde düzenlendi

I am a newbie to custom cat and I enjoy using it but when there was a cliche I reached out for help and was lucky to have josh turkin I received a quick response to my emails and solving the issue was even faster thankyou josh turkin for making this newbie feel at home with the custom cat family!

Deetee Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
20 Aralık 2020

Overall, the app is so frustrating to use. I tried to install on Shopify, didn't even work so I had to use the web version. Everytime I had to place an order, I had to recreate the design and the product because you cannot even save it. Orders say 3 business days for turnaround but oftentimes it took at least 5-7 days for them to ship it. Customer service is slow as a drunk dude, took at least 2-3 days to answer a question. They took the manual orders tab away recently, and now I can't even so the previous orders I made or the tracking numbers. Do better CustomCat.

Nooks & Craft
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay