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application is too bad. It's a inhibitor to the user.
Hi! Sorry that you had an issue with our app. We would love if you could email us on where you want us to improve. We always encourage our customers to suggest where we can improve from an app interface standpoint. We have several amazing full-time developers that are working around the clock to improve the app to make it as user friendly as possible.
Great app. Easy to use and the customer service is great. I have tried several other fulfillment options but CustomCat is absolutely the best. They have the fastest turn around for product fulfillment, the largest selection and the quality is always first rate. Any questions we have are immediately by their staff. Keep up the great work!!!!
I have had a great experience with CustomCat so far. Good customer service. Very good mug quality. Great products in general. Definitely worth trying them out.
CustomCat is the quintessential print on demand app for your drop shipping business! Their customer service is the best and rarely will you find customer service representatives that you'd remember by name just from how awesome they are at their job. If you ever have any problems with your orders, just shoot them an email and it will be quickly solved. Even in tough situations, they will be by your side.
Their products are excellent. The most beautiful products are their dye sublimation items such as Mugs. DTG printing is above average but that's because DTG printing is still a progressing technology. Don't get me wrong though, the printing they provide is sometimes too good to be true when you consider that it is DTG. Once again, if there are ever any problems in your print order, CC will quickly rectify it and send your customer a free replacement. All you have to do is be like CC, provide excellent customer service and all will be well. CC is also always evolving, always expanding their catalogue of products and always improving the app and quality of items. Try them out if you're already using other print on demand apps. I'm sure they will be better than all your other apps. Heck you can just use them along with your other apps. All in all, you'll be making a great decision for your business when partnering with Customcat.
looking forward to install this app but want to know 1 thing product price are including shipping rates or do you charge shipping rates extra?? thank you
Impossible to read the FAQs, especially the shipping prices as the pictures can't be loaded. Every time I try to upload a design, I get an error message with "your session has expired", but I'm still logged-in. Uninstalled right away.
Hi Amelyia - the reason you are stuck is because you have not activated your account yet. In order for you to export products and for CustomCat to process your orders, you need to activate your account by completing the settings so we have your store name for the shipping label, payment info to process your orders and support email. Please click the red error bar across the top of your dash if your account isn't activated yet.
I've used better systems which is the only reason for the 4 star, BUT, their printing and product quality are the best I have seen. Not many print on demand companies do the larger sizing which is a huge reason why I use them. The Tees I have on my store go up to 6XL! Great customer service too :)