Bonify Customer Account Fields , 14件のレビュー

総合評価
3.8
評価レベルごとの件数
  • 評価の93%は5つ星です
    13
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の7%は1つ星です
    1
2023年11月11日

This app only causes problems since I installed the app and removed it, but the registration form is still there from the app!

Sparfuchs-Shoppen
ドイツ
アプリの使用期間：2日
Bonifyが返信しました 2023年11月13日

Sorry to hear you had some trouble. Our records don't show you've ever reached out for support, but the support team is always available to assist you, even with uninstalling. Please do follow up with them so we can help with the uninstall and also understand what went wrong.

Unfortunately, the problem of uninstalling is a systemic issue in Shopify with older themes. All legacy Online Store 1.0 themes are quite limited when uninstalling apps that interact with a theme due to Shopify API restrictions. Access to the store is cut off when the store uninstalls, therefore no cleanup can take place. With Online Store 1.0 themes using the app, the store must first use the in-app uninstaller before uninstalling the app itself, or uninstalling must be done manually in the theme. This same scenario is true if the app was installed manually due to custom theme issues. Online Store 2.0 themes do not have this problem as they can utilize the Theme App Extension system which cleanly uninstalls automatically.

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