Customer Accounts Concierge

Customer Accounts Concierge

Recenze (255)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
Datum úprav: 28. listopad 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hongkong – ZAO Číny
Doba používání aplikace: 10 měsíci
Vývojář Froonze Limited odpověděl 17. listopad 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

16. květen 2023

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Froonze Limited odpověděl 17. květen 2023

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

8. únor 2022

Une app facile à installer, pratique et fonctionnel
Je recommande fortement, en plus elle est gratuite
Merci

IzieBuy
Francie
Doba používání aplikace: 10 měsíci
Vývojář Froonze Limited odpověděl 8. únor 2022

Thank you so much for your review! Glad you had nice experience using our app.

30. červen 2023

Works perfectly as intended. We use it to create an easy overview for our customers. We had issues with the wishlish function, but Javi from their team quickly stepped in to help.

Housedoctor
Dánsko
Doba používání aplikace: 10 měsíci
Vývojář Froonze Limited odpověděl 1. červenec 2023

Thanks so much for your review!

14. září 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Froonze Limited odpověděl 15. září 2023

WOW! Thanks so much for such a glowing review! You truly made our day! :)

Datum úprav: 9. květen 2023

★ ★ ★ ★ ★ ★ ★
WOW! THESE GUYS HAVE GONE OVER AND BEYOND!
They completely redesigned their app to suit my needs. I can't say praise them enough! Truly Amazing!

★ ★ ★ ★ ★ ★ ★
MORE POSITIVES ABOUT THIS APP:
+ Quick and easy setup!!
+ You can easily customize the look of the app.
+ Quick responses, good customer service, and excellent cost efficiency!

★ ★ ★ ★ ★ ★ ★
I WOULD HIGHLY RECOMMEND!

Too Fast Wholesale
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Froonze Limited odpověděl 30. červenec 2022

Thank you so much for your review and for specifically emphasizing cost efficiency. Our flexible plugin system was designed to achieve precisely that. Merchants can activate and pay only for the plugins they need.

26. červen 2022

Definitely makes the my account page more attractive. Reordering is a must have feature for many shops. As a bonus their support was awesome.

Forest Glory
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Froonze Limited odpověděl 26. červen 2022

Thank you so much for your review! Happy to hear your found our Reorder Button plugin useful.

23. květen 2022

The developer responded in a timely fashion and resolved the issue of the app not showing up in the Taste theme.

Sun Active
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Froonze Limited odpověděl 23. květen 2022

Thank you so much for your review! We try to resolve merchant problems as fast as possible.

6. září 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Portuguese Tiles
Spojené království
Doba používání aplikace: 9 měsíci
Vývojář Froonze Limited odpověděl 7. září 2023

Thanks so much for your review!

6. duben 2023

An excellent app, at first glance similar to others in its category, but when you take a closer look at the details, you see how much more powerful it is than others. Extraordinary support helped me in this. I have never had such treatment. I highly recommend it to anyone who wants a quality User Account with powerful tools.

planinski sirar
Chorvatsko
Doba používání aplikace: 9 měsíci
Vývojář Froonze Limited odpověděl 7. duben 2023

Thank you so much for your review!