Customer Accounts Concierge
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Great app, and the support team is fast and professional! Definitely using this app for other stores!
Thanks so much for your review!
VERY GOOD SUPPORT
Thanks so much for your review!
This application is highly usefull and practical. When I required assistance, I contacted them, and Max provided excellent support. I highly recommend this application and company.
Thanks so much for your review!
Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.
Thank you for the review and sorry for the bad experience.
We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough.
Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs.
You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense.
Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more.
If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.
amazing app and support <3
Thanks so much for your review!
I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!
UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.
Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌
Great app and amazing customer service. I recommend!
Thanks for your review!
Fronzee app has been our number 1 app for our shopify plus store. To sum up:
Customer service: Super helpful and prompt.
Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions.
Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers.
Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email)
Translation: They work perfectly for our locale.
Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.
Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!
One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)
Thanks so much for your review!
I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!
Thanks so much for your review! We also wish more merchants knew about our app :)