Recenze (1 476)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
4. srpen 2021

Terrible app. Glitches and spamming customers on a mass scale. Customer service terrible when something goes wrong. Same issue twice with hundreds of spam notifications going out to people. Customers receiving 20 notifications for the same product at the same time even after they had bought it. The first time this happened it wiped out my notification allowance which I had to push to be reset. I was then told they had solved the issue only for the same thing to happen 2 weeks later. Has lost me customers who feel the brand is constantly spamming them. Nothing has been done to resolve the issue, and the customer team are terrible saying the issue didn't exist when I can see in the app sent items that they have sent out multiply notifications to customers at the same time for the same product. One customer received nearly 100 email notifications! I have now deleted the app and am looking for another provider as I can't deal with the level of customer complaints I am receiving from customers who asked to be notified, which is ruining my own brand standing with customers. Avoid this app.

Orwell + Austen
Spojené království
Doba používání aplikace: Asi rokem
12. červenec 2021

I am using this app for my store and it works great. App team provides Quick support with quick solutions. Great app!

beautybybie
Indie
Doba používání aplikace: 14 dny
11. říjen 2020

So difficult to find a great, simple and flexible app for back in stock. I tried few, even those bundled with other apps. My website is selling limited edition of paintings so we print in small batch and regularly products are temporarily OUT OF STOCK. So we need such an app to make sure we are not loosing clients and reduce the questions about stock (very time consuming for us and source of frustration for the clients). We also need to make sure to reach them the way they want : Email is boring we need more. Two things that make this app stand appart : FB Messenger integration and SMS, and two style of pop-windows. I like that everything is easily fully customisable (colour, text appearance etc) and ready out of the box. As usual with my theme, I needed few adjustments and the team did a great job and within 24 hours. My favourite feature : the app is triggered by the variants stock not the the product stock (means the button will appear and disappear according to the variant stock). this is useful if like me, you have only products with variants. Also,,alerts when back in stock are working very well (SMS, FB etc) and are fully automatic. Price is OK too, ($9/month) and will follow your 'success' so it is fair. You shoudl give a try guys.

Eyefood Factory France
Francie
Doba používání aplikace: 14 dny
20. únor 2023

They were great and very responsive and helped us with our issue within 24 hours. I recommend them.

Thank you!

Dominique Cosmetics
Spojené státy
Doba používání aplikace: 14 dny
22. říjen 2020

We Moved to this App because the previous app we were using, was not offering all the functionalities this one does. Very complete App, that let us export all the informations we need for Analytics. Work very well and really easy to use. Customer service was very quick, helpful and kind. All what requested and needed was done. I really recommend this App. Great Job !

n°74 E-Shop
Španělsko
Doba používání aplikace: 14 dny
6. červenec 2021

Very nice app, looking forward to how it will work for our store. Amazing support, and a lot of integrations with other apps. I recommend using it together with PushOwl, very powerful.

knock-out.ro
Rumunsko
Doba používání aplikace: 14 dny
26. duben 2022

We've recently move over from another back in stock app and I couldn't be more impressed with the customer care team here. Any question asked is responded to within minutes. The team is incredibly helpful. As for the app, we appreciate its clean interface, Klaviyo integration and sms option for our customers. Thank you, keep up the great work!

Project Nursery
Spojené státy
Doba používání aplikace: 14 dny
12. říjen 2021

Works as it should and fast support in the middle of the night. Great way to not lose customers to sold out products

Mistore.se
Švédsko
Doba používání aplikace: 13 dny
Datum úprav: 28. září 2023

Great support again!

Atelier Ninety Five
Spojené království
Doba používání aplikace: 13 dny
Vývojář Appikon Software Pvt Ltd odpověděl 22. září 2023

Thank you for the review and it's great to hear Zia provided great support!

26. duben 2021

Honestly, it is a little too soon for me to judge this app, but my first impression is really good. Everything was easy to set up and the staff was very friendly and helped me adjust the details. I have had one product come back in stock since I began using the app, and I can tell that two potential customers were notified, but they have not yet made a purchase. I am excited to see how well the app works when the numbers go up, and in the meanwhile, I am very happy that there is a free version to get started on.

Strik med Henni - shop
Dánsko
Doba používání aplikace: 13 dny