Customer.guru Net Promoter NPS

Good product and customer service is responsive and helpful.

easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature

So far, so good! Thanks! I signed up.

couldn't able to download customer list

TOP DU TOP SA PERMET DE SAVOIR CES PRODUIT

We are still very small (under 100 customers). We did get about a 10% feedback rate. What was nice was that when I ran the app I did get responses from my happy customers, which was a nice thing because we got a couple of new reviews for the site. At this point, it's not financially worthwhile to upgrade to the paid version but I would definitely consider it when the site is making enough to justify it! One thing I will say is that I had a technical request and it was resolved relatively quickly. So, thank you, Juraj.

Giving it a 4 so far. Great communication, want to see how the APP benefits the business

I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.

Works just fine. Surveys are sent out instantly and I usually get them all back. I just wish there was a way to post the reviews on Facebook.

It works well but I wish it was more customizable for how its displayed on my website.