Customer.guru Net Promoter NPS

Customer.guru Net Promoter NPS

Preisgestaltung
Kostenloser Plan verfügbar
Bewertung
4,5 (195)
Entwickler
Customer.guru

Track segmented customer satisfaction with Net Promoter Score-based surveys

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.

See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions. mehr
  • Installation takes 30 seconds
  • Radically more survey responses thanks to smart follow-ups
  • Embed testimonials and reviews

Enthält unübersetzten Text

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Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kompatibel mit

  • zapier
  • slack
  • google analytics
  • facebook ads
  • desk
  • zendesk

Preisgestaltung

Free

Kostenlos

  • survey up-to 5 users per month

Hobbyist

$50 / Monat

  • survey up-to 1,000 users per month

Small Business

$150 / Monat

  • survey up-to 5,000 users per month

Advanced

$250 / Monat

  • survey up-to 10,000 users per month
  • designed for Shopify PLUS

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Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

Rezensionen (195)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 79 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 4 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
3. April 2018

Awesome app. Would suggest a little bit more customization of the email template for better branding, CSV export of data, and NPS by segment rather than just the graphs.

Kosnaturals
Vereinigte Staaten
Etwa 7 jahre mit der App
27. März 2017

Excellent customer service and support team!!

Bevybar
Argentinien
Fast 7 jahre mit der App
3. April 2017

Great customer service! The app is very easy to set up and use.

Graphenea
Spanien
Mehr als 6 jahre mit der App
25. April 2017

As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their very, very simple Harvard Business Review premise - that one correctly-worded question can reveal a world of information - and we knew our customers would love it. The question, 'How likely are you to recommend...' is pure genius, and indeed, it generated a massive response from our existing customer base. The app was easy to launch, and our developer needed only a minute to integrate the results into a testimonials page. Meanwhile, the dashboard allows us to focus on the passives and detractors (many of whom seemed to press on the lower numbers by accident, judging from their glowing text!) and even pick up on a customer who never wrote to tell us their package never arrived, but who mentioned it in their response. We have sent them a replacement order, and hope that next time, they will be a confirmed Promoter! Really love this app, love that we can try is for free (with a badge) while we grow, and that their Chat line is so quick to respond. Would highly recommend this app.

Green Pebble
Vereinigtes Königreich
Mehr als 6 jahre mit der App
23. Januar 2017

Great easy to use app. Have had better results than other apps.

A1 Tanning Supply
Vereinigte Staaten
Mehr als 5 jahre mit der App

Support

App-Support von Customer.guru

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

Entwickler

Customer.guru

Sepapaja 6, Tallinn, 15551, EE

Eingeführt

31. August 2016

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