Bold Custom Pricing: Wholesale , Počet recenzí: 1 069

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 81 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 9 % hodnocení s 1 hvězdami
18. prosinec 2018

My store needed a complex pricing structure. I needed several different levels of pricing for specific customers, and I also needed the ability to assign each customer a certain level without them seeing prices. This app, combined with the Bold Memberships app, did everything I needed it to do. I could bulk import my product pricing, making it very quick and easy to apply the different pricing levels to my store, and with memberships, no customer can access the pricing without me first assigning a level to them.

Getting this all set up was extremely tricky and complicated. I want to thank Peter Gregg from Bold support, who not only answered all of my questions promptly, but was able to help me with both apps and get my store set up the way I needed it to be. I couldn't have done it without him. Excellent customer service and overall a great couple of apps!

Kevro International Inc.
Kanada
Doba používání aplikace: 4 měsíci
3. prosinec 2018

We just love this app, and even more than that we love the amazing customer service that backs it up. Bold's dedicated staff will happily work with you to modify or customise code for you. And they'll stick with you until any issues are resolved - no matter how complex they are! In fact if you are under the pump and forget to continue with a ticket you've opened with them, Bold will touch base to see how you've gone with it. So they really want you to succeed! Full marks from us, thanks Bold.

Hamag Australia
Austrálie
Doba používání aplikace: 4 měsíci
Datum úprav: 7. leden 2020

I use this app to do high-quality quantity breaks on my website. Not only is it fantastic, but Abhi and Guri (customer support and app experts) walked me through everything every step of the way! It was quite a pleasant experience getting everything up and running and I can't say enough good things about Bold and their aps :)

feminine focused
Kanada
Doba používání aplikace: 4 měsíci
Vývojář BOLD odpověděl 8. leden 2020

Hi there! We're so happy to hear that you're enjoying our Quantity Breaks app. :-) It's an awesome way to provide wholesale discounts to people buying in bulk!

It's fantastic to hear that you had an awesome customer service experience with Abhi and Guri! We appreciate the review very much, thank you. Please don't hesitate to reach out if you need anything else!

13. září 2013

I ´ve been trying to install this app on my site and I am still trying. I hope this situation will change asap as it have passed two weeks since I installed the app and is still not working properly.

Jackie Smith
Argentina
Doba používání aplikace: 2 měsíci
11. prosinec 2018

The customer service Nir, Sam' and 'Guri' provided was outstanding!!! I wish every customer service rep handled there customers Like them.

Thanks a lot for your help

toncoinshop
Francie
Doba používání aplikace: 4 měsíci
6. září 2016

I've been using this app for a while. Great app to support your customer-unique discounts and add a wholesale route to your e-commerce shop!

Antonymcosmetics
Spojené státy
Doba používání aplikace: 4 měsíci
18. listopad 2015

The developers were super helpful in helping us fix an issue we had with the app!

Sword Online Shop
Spojené státy
Doba používání aplikace: 4 měsíci
23. červenec 2021

We are truly disappointed when this app continued to bill us $79.99 for 4 months even after uninstalling the app.

Dogs Rule World
Kanada
Doba používání aplikace: 4 měsíci
25. květen 2020

Horrible customer service. The app wont express install and it required me to open a staff account for their team to install, then i reached out but no feedback at all. I cant get a hold of them.

I will change the comment once i get help.

Chefs' Insider
Hongkong – ZAO Číny
Doba používání aplikace: 4 měsíci
17. prosinec 2013

Horrific app thus far. Made many of our products "unavailable" to everyone during the busiest time of the year. Had to uninstall, and we're stuck with going though each and every product in our store to dig out an gut all the damn tags they added (which, mind you, EVERY customer could now see). This app has actually pushed us to moving to a different platform from Shopify for our wholesale needs. A staggering amount of hours wasted, lost sales, etc.

Took them several business over the "3 Business Days" quoted to them to instal the code that I PAID THEM TO DO! Any offer of refund? Nope? Poor communication? You betcha.

All these great reviews you see? Bold Apps bribes folks with 2 free months if you post a review after the installation.

Bold ran into numerous problems on Black Friday with their apps, and have yet to get their act together. I can't get back the hours wasted on gutting this POS from our site, but I'd recommend looking elsewhere

If someone from Bold wants to contact me and correct this, I'm all ears, but failing at the worst possible time is pretty unforgivable.

Day 2 of the "Fix"
Dev staff and President of the company swear that they've fixed the issue. I randomly check 6 products, and 5/6 still have artifacts and variants of the previous install despite being asked repeatedly that they be removed.

The president (Jason) is now sending me smiley face emoticons in emails while explaining away their piss-poor performance. That's incredibly insulting as a customer, and the absolute last thing I want to see or deal with a week out from Christmas. I simply do not understand why anyone can think that's acceptable.

House of Swank Clothing
Spojené státy
Doba používání aplikace: 2 měsíci