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Great support and great product. Just what I've been looking for to create a customer loyalty program!
4 1/2 stars if we could. We love this app, it allows us a level of customization that is extremely valuable.
There are only 2 reasons it isn't 5 stars;
1) No 24 hr support.
2) The process of having to pause the app, make changes and then resume it is a bit of a hassle.The more pricing levels and inventory you have the longer it takes to update.
I've been using this app for a while. Great app to support your customer-unique discounts and add a wholesale route to your e-commerce shop!
The developers were super helpful in helping us fix an issue we had with the app!
Great App,
One major issue though, people can combine customer pricing rate and discount codes. Typically I run 20% coupon code via pop up windows when you land on the website or via remarketing. An existing customer can combinea reduce pricing let's say 20% + a 20% discount code...Which makes the app not really usable with my pricing strategy. Half the blame on shopify that is very limited with Discount code options. Hope you guys can do something about it because this is really hurting the concept of your app...
Having few apps from you and knowing how you frequently add features on your product I'm hoping you can find a solution to that problem...
A must have app to increase AOV. Charles has been so helpful and took the entire day to work on some problems I was having. I've never left a review for any app period but wanted to, just to shoutout Charles.
Nice app and great support. Unfortunately we changed our marketing strategy and didn't have a chance to benefit from this app.
Strongly recommended this app otherwise.
Very good app very responsive and the best on shopify.
I've been waiting 6+ weeks for customer service to fix my issues with this app. Meanwhile, we've been paying full price for something that doesn't work and is holding up my store launch.
Thank you for your feedback. We sincerely apologize for the frustration this may have caused. Our technical experts are looking into the issue as we speak and they have reached out to you. Thank you so much for your patience as we try and resolve this.
I found a problem with app. Its urgently to fix or desactivate the following option
"""Override the cents on the calculated price. (This doesn't round, it will replace the cents with the value below)"" If selected, prices will end with:""
this is an example about the problem: if you decide that your price end at 0.99 the problem will be following price 3.49 -10% = 3..14 because you decide end at 0.99 so the price will be on you page 3.99 more expensive that your original price. (All my prices have that problem I have to desactivate that option.
One solution I tested to fix the problem was that my price end at 0.09 (easy). but when you write that number and then save, the number 0.09 will turn on 0.90. do not accept numbers from 1cents to 9 cents (0.01 , 0.09). so for the same example your price will be 3.90