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I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.
Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.
Bold's support team is amazing! I had a ton of difficult questions lined up and Chandan was able to take care of all them! There was no wait for help in Live chat and she helped me for almost half an hour. The level of service she provided gave me lots of confidence in Bold's apps as solutions to our team's needs.
The app seemed pretty straightforward and it worked as expected, but I probably messed up at the initial setup process because some errors just had to pop up along the way. Fortunately, I came across Jennifer from the support team and she was SPLENDID! Just can't say enough great things about her. She escalated my concerns speedily which eventually led to a quick resolution. But aside from that, her interpersonal skills were impeccable. The customer service experience was a rarity in the best of ways. If it was possible to choose a chat personnel, I'd definitely default to Jennifer. lol But if everyone from Bold Apps were as marvelous as her, then that means all the best for people who support their apps. :)
Thank you so much for the kind words and the great review! Jennifer was so happy to read it; I'm so glad to hear that she was able to make your experience such a great one, and show you our world-class customer service. :)
Sorry to hear that you had some errors when first starting to use the app! It can definitely be difficult to get set up with a new app, but I'm glad that everything was sorted and is now working how you want it to!
Great use of your blog, by the way, and very cool survival kits. I'll definitely need to get one; it's not something I've thought about enough!
We have required a specific solution that Bold Custom Pricing has provided with a very useful app. We found something that wasn't working perfectly in the cart area, but the help team were very quick to respond and fixed the problem as requested (Irfan was very polite and very helpful!!). I would certainly recommend Bold to anyone looking to extend the functionality of their store.
Naman was very helpful in my first setups- when I was under time pressure and not sure about how to do it!
Thank you for the review, we appreciate the review! We're so happy that Naman was there to help you with set-up and have you up and running!
Bold provide the most amazing, personalised service - I'm really impressed and frankly a little blown away. Thanks Bold!
Support was fast friendly and helpful! I was having trouble with pricing and they were able to fix my problem in under 10 minutes!
We're glad to hear everything was sorted so quickly! Thanks for leaving us a review, and don't hesitate to reach out if you have any other questions or concerns.
Great metal yard decor; I especially love the dragon and Bigfoot. :-)
My currency converter didn't work with the app and Navjot was very helpful and fixed the issue really quick. Thank you!
Hi there! We're so sorry to hear that you had some troubles with integrating Multi-Currency and Custom Pricing; we're glad to hear that Navjot was able to work on getting that fixed for you!
Please let us know if we can help you with anything else.
Great support and great product. Just what I've been looking for to create a customer loyalty program!
A must have app to increase AOV. Charles has been so helpful and took the entire day to work on some problems I was having. I've never left a review for any app period but wanted to, just to shoutout Charles.