Arvostelut (157)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
25. lokakuu 2022

We are a small team that was struggling to handle an influx of support tickets. Richpanel has made it very easy to give our customers the support they need. A must-have, beautifully designed software that truly makes our lives a whole lot easier!

MetaLife
Yhdysvallat
Yli vuosi sovelluksen käyttöä
13. lokakuu 2023

Richpanel is a great app for customer management. We use it intensively and whenever there was an issue it was solved very quick by the fantastic team. New features and requests were implemented quickly (like 2FA). Surely we would choose Richpanel for every new project we start. Big recommendation! Thanks!

Planet Tree
Saksa
Yli vuosi sovelluksen käyttöä
15. maaliskuu 2022

We have been using Richpanel for well over 1.5 years now and absolutely LOVE it! They are always making updates to improve the app, responding to inquiries timely, and overall just great customer service. This app is the true lifeline of our business and customer support. Highly recommend using Richpanel

Luxe Beauty And Body Co
Yhdysvallat
Yli vuosi sovelluksen käyttöä
27. huhtikuu 2021

Great App. Looking forward to centralized messaging and efficiency from automation. Love the support received to date!

Sugar Daddies Bakery by David and Greg
Kanada
Yli vuosi sovelluksen käyttöä
12. elokuu 2022

A smooth, reliable platform that is efficient and seamless, making customer service so much easier. The team's accommodation of our language (Japanese) was the most positive personalization we've felt in using this app. Thank you to Yuvraj and the team for making it very comfortable and positive for us.

BOXMODA PRIVÉ
Singapore
Vuosi sovelluksen käyttöä
16. elokuu 2021

The responsiveness and general customer service of the entire team is always outstanding! I would highly recommend their services to anyone needing a competent CRM team.

Foxhole Medals
Australia
Vuosi sovelluksen käyttöä
8. joulukuu 2023

Shout out to Amir! When it comes to customer support, this guy is par none. He's always going above and beyond to make sure our problems are solved. Whether it's training us on how to use complex functions or if something breaks, he's always on point!

MyDermaDream
Yhdysvallat
Vuosi sovelluksen käyttöä
7. heinäkuu 2020

I have used many help desk apps at times I found myself needing multiple apps to really manage my CS, with rich panel not only is the setup and flow of the app superior to others the customer support and personal setup you get from the rich panel team is unmatched.

Highly recommend for anyone looking to have your customer support simplified!

SOURCEvapes
Yhdysvallat
Vuosi sovelluksen käyttöä
19. marraskuu 2021

Amazing support team and onboarding call. And amazing software. We were able to get everything setup on our site within a couple days with their team being available very quickly at taking the time to go through every step of the process. Excellent customer service.

3D Car Care
Yhdysvallat
Vuosi sovelluksen käyttöä
17. tammikuu 2024

Ive done a fairly thorough comparison between Richpanel and Gorgias using the free trials, and based on that I've chosen and I like Richpanel better. Firstly the support from richpanel is miles ahead with their live chat support, very responsive. Gorgias only have email support. The Richpanel UI is better, the accounts organisation is better - our team could have user accounts using their ...

Spy Monkey Surveillance
Australia
Vuosi sovelluksen käyttöä
Richpanel Inc vastasi 1. huhtikuu 2024

Thank you for taking the time to leave such a detailed review. We appreciate this so much.

We are happy the app is showing results for your business and we'll continue to ...