Richpanel: Customer Service AI

You can manage all mails, messages, and comments in one page, that's awesome. Also, The best support I ever had, really recommend.

Richpanel is amazing. I am so grateful that I found them I was looking at SNOW teeth whitening to see what they use, because I figured they have done their due diligence, and found Richpanel. Trey in Sales was amazing. I ended up speaking with the amazing CEO Amit as well. Jerrick from their tech team has been unbelievably helpful in getting us set up each step of the way. Richpanel has finally allowed me to give customers the service experience I want, without having to do a massive amount of difficult website modification. We can meet people right where they're at, with specific answers to their specific questions. As we grow, it will only be more and more useful to have Richpanel by our side. I couldn't recommend it more highly. - Matt

We needed solutions for our support team and switched to Rich Panel, and I'm so glad we did. The app is very user-friendly, and the features are outstanding. The self-service portal works great - customers can resolve many issues through the portal, reducing the number of queries. The Rich Panel team is excellent to work with; they made the entire process easy and walked us through each step.

Great app to use to communicate with your clients. Amazing support. Got me back up and running in no time.

Rich Panel is the best Shopify partner we ever worked with. Their team is so fast when implementing our new ideas and features and we are glad to be working with them.

Really awesome service. Our email volume has really grown in the past year or so and I have no idea how we'd keep up without Richpanel. Every time I've had an issue they've been really responsive and today they were even willing to jump on a zoom call with me to walk me through the process of setting up rules for an auto-responder. My whole issue (from me first contacting them to me now leaving this review) only took like 20 minutes to resolve. You honestly can't ask for much better service than that!

Awesome product and team! We've gone from Zendesk to Gorgias & now to RichPanel, couldn't be happier with the decision. The platform is growing quickly and the founders really listen to our feedback and care for their product.

Not only is Richpanel a breath of fresh air, the support is absolutely incredible! The shopify integration is second to none, and the self service is already handling more than half of all the customer support we used to have to interact with manually! We're literally saving a fortune and it's only installed a week!

The Richpanel team is progressive, innovative and more importantly swift to understand and adapt to specific use cases. They are an amazing, dedicated team that cares about the success of their clients as well.

Good app, help to save lot of time (respond to facebook and email in the same page) the support is wonderful !