Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
17. helmikuu 2023

Richpanel is definitely a great tool for CS management. The support staff is knowledgeable, responsive and great to deal with. Definitely worth it!

Melissa
Yhdysvallat
8 kuukautta sovelluksen käyttöä
21. tammikuu 2021

This app is very great!! am very happy I discoverd it, my business will be much better. the support team is very effective. Thank you!!!

Krystal-shape
Ranska
7 kuukautta sovelluksen käyttöä
12. heinäkuu 2020

We're always finding more ways to take advantage of all the Richpanel features!
Our customers' experience has seen a dramatic improvement since switching to Richpanel. The interface is attractive, and customers can quickly get answers to many questions without talking to an agent.
Our team loves it too, it's easy to use, and agents have order and customer information at their fingertips.
I highly recommend this app, the Richpanel team is fantastic to work with, and we now have multiple stores using it; we couldn't be happier.

Plastic Printers
Yhdysvallat
7 kuukautta sovelluksen käyttöä
10. helmikuu 2022

We ran into some issues with tagging tickets but the team was responsive, insightful, and communicative. Thank you for being so patient and giving us some great tips for automation!

One Mighty Mill
Yhdysvallat
7 kuukautta sovelluksen käyttöä
9. huhtikuu 2022

I have a super small business where it's just me and i love how this allows me to have all of the various channels connected to one app without having to pay an astronomical amount of money. The support team (who did not ask me to leave this btw) was super helpful and patient. They got on a zoom call and walked me through a process that was too technical for me to figure out. I inquired if they had an app, which they didn't at the time, but they allowed me to join the beta version of the app. I'm honestly just really pleased with the service all around.

Underdog Trading Co.
Yhdysvallat
7 kuukautta sovelluksen käyttöä
30. kesäkuu 2022

Richpanel helped us streamline and prioritize our cx. As a result, we created better experiences for our loyal customers and turned cx into a revenue driver. The Richpanel team has been exceptional to work with. They take time to understand how we want to use cx, then work to build integrations and features that support our initiatives.

Aloha
Yhdysvallat
6 kuukautta sovelluksen käyttöä
19. helmikuu 2021

We had some questions about some functionalities of RichPanel and reached out to the helpdesk. The helpdesk was very swift in responding to our requests, and managed to help us to achieve our goals in setting up some automation configurations within RichPanel interface. Even though we are still on the free plan, we are still getting a very quick responses from them. The level of services are excellent, and would definitely recommend others to use their services.

Azuluna
Yhdysvallat
6 kuukautta sovelluksen käyttöä
27. tammikuu 2023

Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.

Pipcorn
Yhdysvallat
6 kuukautta sovelluksen käyttöä
10. joulukuu 2021

We have tested many chat and CRM systems. Just as Shopify is the most intuitive shop system, Richpanel is the clearest and most intuitive chat and CRM system. Multiple requests can be merged, you always have the absolute overview. A small suggestion for improvement: Perhaps it should be possible to use certain services a little more cheaply. WhatsApp, for example, should actually be standard. Last: The support is great too! Competent guys with timely solutions. Thank you :-)

aqasha
Saksa
6 kuukautta sovelluksen käyttöä
27. huhtikuu 2021

Amazing app and great customer service.
I use it in different stores, itlian, german and worldwilde and i'm always very happy whit this app. Absolutely reccomanded

TiZepo
Italia
6 kuukautta sovelluksen käyttöä