Recensies (138)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
29 november 2019

The Shopify/Richpanel integration works like a charm and displays customer order information along with other relevant data. It's nice to be able to use a real live agent to chat with our customers.
And the prices are very affordable compared to similar apps. Amit was super helpful in setting up the helpdesk for me and clearing up my doubts. Highly Recommended!

Bonvoyg
India
2 maanden gebruiken de app
Richpanel Inc heeft geantwoord 29 november 2019

Hey Abhishek,
Welcome to the Richpanel family.

Thank you for this review 😃

21 april 2022

This is undoubtably one of the best online chat applications I've come across so far. Setup was incredibly quick, and customer support team, were available within seconds to answer my questions. I would highly recommend this app 10/10

Scoot City Ltd
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
30 april 2021

It's been a blast working with the Richpanel team from start to finish. Although we are still in our early stages after implementation, our team has appreciated the thoroughness of the Richpanel team to mediate concerns, answer questions, and provide a variety of solutions based on their expertise. They thrive on feedback in order to create a help desk platform that meets the needs of all teams and for that, it's been a great experience so far working with them.

Passion Planner
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
23 februari 2023

I am a new user of the app and I am very happy with it.
Amir has been incredibly helpful to me, attentive to my slightest questions and proactive in the needs that may arise for my business.
I also had an interaction with Yuvi from sales who gave me very good advice in order to set up the solution I was looking for for my business.

kakolashop
Frankrijk
Ongeveer 2 maanden gebruiken de app
15 november 2021

Richpanel is exactly was I was looking for when it comes to CRM. Support has been excellent. I had an issue, and Amarjeet set up a Zoom call to work through it. The app seems very well built and thought out.

Aklasu
Canada
Ongeveer 2 maanden gebruiken de app
20 juni 2022

I loved this app for customer service and post-selling issues. This app is nice! The custom service works very fine and got all my question solved in short time. I used to use gmail like my customer service option but when you have so many customers it gets difficult, with this app i could merge all 3 of my customer services options into one, link the order, see tracking number, etc. Big time saver for stores with lots of customers. <3

WolfieChile
Chili
Ongeveer een maand gebruiken de app
5 augustus 2020

Awesome app & amazing support team! This has made our customer interactions so much more efficient and organized, by compiling our emails, facebook messenger, and our chats all into one convenient place. Plus you don't have to dig through Shopify to find order details, as they are all connected right inside your RichPanel inbox. Highly recommend!

ZUP Boards
Verenigde Staten
Ongeveer een maand gebruiken de app
11 november 2021

We wanted an app for our customers to use when on our website to get in touch with us quick and easy. To instal was pretty easy and to customise it for our/customer needs we had the great support from the Richpanel team already contacting us as soon as we installed, which was great! They explained in details all the features with us, we run tests, and their guidance was priceless. We wanted to remove all the task bots questions that were initially automated when a customer wanted to connect with us and the team were very helpful and responsive and helped remove all of that. Also loved that the display chat appearance we could use our own brand colours and our own photos. We just installed the app 2 weeks ago, so far we are very happy with the Free Monthly Plan that we are using. Our website: https://amiramour.eu/

Amiramour
Roemenië
Ongeveer een maand gebruiken de app
28 januari 2020

I highly recommend this app for anyone looking to add a live chat. Their support is really helpful and responsive.

Monomat
Verenigde Staten
Ongeveer een maand gebruiken de app
24 juni 2020

This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member. Glad to have added this on!

Cali Raised LED
Verenigde Staten
Ongeveer een maand gebruiken de app