Recensies (156)
Algemene beoordeling
4,8
Verfijnen
-
Op beoordeling
25 januari 2025
The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.
It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it ...
HyperSpring Toys
Verenigde Staten
12 maanden gebruiken de app
26 augustus 2024
Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.
Organics Ocean
Verenigde Staten
5 maanden gebruiken de app