Avaliações (150)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 18 de maio de 2022

This App is really the best CRM I've used. Simple to set up but great in all features... Salute to Mark, the technical support so far, very detailed.. and to Sonika who is always there to assist via WhatsApp. I will keep on referring this App to my other friends. I like the overall interface of this app. -Christian

Yasmeen Alsubaie
Arábia Saudita
6 months usando a aplicação
Editado a 27 de junho de 2022

Richpanel's features are far more extensive and really allowed us to streamline and automate many of our customer service processes. It is able to connect to Shopify directly through API, so you can update orders, process refunds etc directly from the platform which sealed the deal for us. Richpanel truly helped us take it to the next level of customer service.

A Good Company
Suécia
6 months usando a aplicação
21 de julho de 2021

Amazing customer support! Stayed with me to fix a confusion I had with email addresses and Manoj helped me to figure it all out!

The Wealth Wing
Reino Unido
5 months usando a aplicação
25 de outubro de 2022

Amazing support! Will never let you down anytime! Ashriya, Mark and the rest of the team are super helpful! Wonderful experience as always.

VivaRays
Canadá
5 months usando a aplicação
6 de dezembro de 2021

I'm supposed to click 6 stars because of the great after-sales service. Kudos to Sonica and the team. I love the interface of the CRM tool. Easy to navigate, to make notes, and love how messages are like messages in Cellphone that has a thread. I like the update which is a colorful inbox. Highly recommended. I've tried a lot of CRM, but this one is the best.

Black Crown Jewelry
Estados Unidos
5 months usando a aplicação
10 de novembro de 2020

l am amazed by the unbeatable customer service . The application does exactly what its meant to do . Its classic , easy to use , And the customer care is amazing .Special thanks to Amit for helping me .WOW WOW WOW .

Gauti-Galore
Reino Unido
4 months usando a aplicação
4 de agosto de 2021

Excellent customer service!!! A pleasure to work with. Answered all my questions and walked me through things

Fashion Hut Jewelry
Estados Unidos
4 months usando a aplicação
17 de novembro de 2023

Perfect. Would change nothing

Made with Local
Canadá
4 months usando a aplicação
12 de maio de 2020

I have used this app to power up the customer service. It is running smoothly and help us on improving the support quality!

 Qimiao
Canadá
4 months usando a aplicação
28 de agosto de 2020

The decision was easy to choose Richpanel! After seeing the software and all the features it was capable of we were extremely excited. Staring at screens all day and the back and forth between other programs is exhausting and time consuming so it was important we found a software that was pleasing to the eye and had the function to be our sole source for work flow. What really sold me though was the team behind the software. Through our entire journey they have always been at our reach to address any concern, offer advice, and make sure we were set up for success. I can't speak enough on the service we received at the beginning that still occurs a month into our partnership with them! Happy customer service reps makes for better service all around and it's all thanks to Richpanel!

Frenchie Bulldog
Estados Unidos
4 months usando a aplicação