Avaliações (150)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de dezembro de 2023

Shout out to Amir! When it comes to customer support, this guy is par none. He's always going above and beyond to make sure our problems are solved. Whether it's training us on how to use complex functions or if something breaks, he's always on point!

MyDermaDream
Estados Unidos
9 months usando a aplicação
31 de janeiro de 2024

I would simply say one of the best partners we have. amazing experience with Richpanel and their team. special thanks to Yuvraj, Amir and Sandeep

Muscat Livestock
Omã
9 months usando a aplicação
22 de abril de 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

NUTSÓLA
Estados Unidos
14 days usando a aplicação
19 de janeiro de 2024

The app is great overall and support has been incredibly helpful. The dashboard is pretty stuffed, and it can take a bit of time to get used to it. We have only tried the LiveChat and Support, not the add-on yet, but the features of the helpdesk are amazing and in the future we will definitely take advantage of that to reduce the customer contact impact. We also tried Crisp and Gorgias already, they were both not good for us. But this we recommend 10/10 :)

bamtoo
Alemanha
3 days usando a aplicação
Editado a 17 de setembro de 2024

top

Cereal Space
França
4 months usando a aplicação
20 de fevereiro de 2024

First day here! Between the initial set-up/trial, the customer support, live chat and amount of questions answered so quickly, LOVING this app!
Thank you all!

KQ Shop
Estados Unidos
13 days usando a aplicação
4 de janeiro de 2024

Absolute worst app I've ever used. Does NOT work. Was stuck in the setup phase and it would never load past + I was charged $129 for this useless app and cannot log in to get any sort of customer service.

Carbon Pickle
Estados Unidos
15 days usando a aplicação
Questão respondida por Richpanel Inc 24 de janeiro de 2024

Sorry about that. The charge was automatic from Shopify after your 14-day trial ended. We refunded the amount when you informed us that the app didn't work for you.

Please do consider us in the future. We're happy to help you set things up.

23 de fevereiro de 2024

Amazing support from the beginning , nothing was too much trouble no matter how long it took , highly recommend

Smart Clear Vision
Reino Unido
9 days usando a aplicação
19 de abril de 2024

Great software, even better customer service.

alarmsysteemexpert.nl
Países Baixos
29 days usando a aplicação
27 de novembro de 2023

THey are quick to fix the issue

PetLab Co. (US)
Estados Unidos
Over 1 year usando a aplicação