Avaliações (150)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 10 de julho de 2020

Our team loved this application from the minute we installed it. It gives a very robust and impressive look at your customer's perspective. The backend is very user friendly to set up. The Task Bots are very customizable and easy to set up as well. All around we absolutely love it! The technical support is also excellent with fast turn around time for help.

IDP Sales ~ Inspire. Dream. Play.
Estados Unidos
Over 1 year usando a aplicação
10 de fevereiro de 2022

Aplicación fantástica. Gracias a ella podemos dar un servicio a nuestros clientes de una forma ordenada y rápida. Buena experiencia de usuario. El servicio de atención al cliente es magnifico. Resolvieron todas nuestras dudas en pocos minutos.

Divain Bouquet
Espanha
Over 1 year usando a aplicação
25 de outubro de 2022

We are a small team that was struggling to handle an influx of support tickets. Richpanel has made it very easy to give our customers the support they need. A must-have, beautifully designed software that truly makes our lives a whole lot easier!

MetaLife
Estados Unidos
Over 1 year usando a aplicação
13 de outubro de 2023

Richpanel is a great app for customer management. We use it intensively and whenever there was an issue it was solved very quick by the fantastic team. New features and requests were implemented quickly (like 2FA). Surely we would choose Richpanel for every new project we start. Big recommendation! Thanks!

Planet Tree
Alemanha
Over 1 year usando a aplicação
15 de março de 2022

We have been using Richpanel for well over 1.5 years now and absolutely LOVE it! They are always making updates to improve the app, responding to inquiries timely, and overall just great customer service. This app is the true lifeline of our business and customer support. Highly recommend using Richpanel

Luxe Beauty And Body Co
Estados Unidos
Over 1 year usando a aplicação
27 de abril de 2021

Great App. Looking forward to centralized messaging and efficiency from automation. Love the support received to date!

Sugar Daddies Bakery by David and Greg
Canadá
Over 1 year usando a aplicação
12 de agosto de 2022

A smooth, reliable platform that is efficient and seamless, making customer service so much easier. The team's accommodation of our language (Japanese) was the most positive personalization we've felt in using this app. Thank you to Yuvraj and the team for making it very comfortable and positive for us.

BOXMODA PRIVÉ
Singapura
About 1 year usando a aplicação
16 de agosto de 2021

The responsiveness and general customer service of the entire team is always outstanding! I would highly recommend their services to anyone needing a competent CRM team.

Foxhole Medals
Austrália
About 1 year usando a aplicação
7 de julho de 2020

I have used many help desk apps at times I found myself needing multiple apps to really manage my CS, with rich panel not only is the setup and flow of the app superior to others the customer support and personal setup you get from the rich panel team is unmatched.

Highly recommend for anyone looking to have your customer support simplified!

SOURCEvapes
Estados Unidos
About 1 year usando a aplicação
19 de novembro de 2021

Amazing support team and onboarding call. And amazing software. We were able to get everything setup on our site within a couple days with their team being available very quickly at taking the time to go through every step of the process. Excellent customer service.

3D Car Care
Estados Unidos
About 1 year usando a aplicação