Richpanel: AI Customer Support

I love Richpanel! Waaaaaay better than what we were using before! Their support team is extremely charming, helpful and know their software well - I continually meet with them -- on occasion as needed -- to tweak & improve the inner workings of our setup. They're responsive, easy to get a meeting with anytime, and actually want to help us understand how to use their product more efficiently. We were able to set up a self-service chat box that has helped reduce the overall number of tickets we have, and the macros are super helpful as well. The analytics are help me better understand what's happening in the customer service area of our business. I could not recommend another customer service app more than Richpanel!

Thank you Richpanel!

All the information you need, all in one screen, able to take care of the customers with ease.

The support is amazing! They customized our screen and options to suit our specific needs.

+ Great app with a lot of functions! The support is the best, answering fast and are more than happy to arrange a call with you. A special cred to Amir that has helped us a lot with various problems. - If I must leave one "improvement" it would be the price. As a start up company its a big investment to get the functionality of self service - it would be great if the packages could be customized for each customer including only the most necessary required functions =)

All you need to know about this product can summarized as follows: It's pure genius. That's all you need to know.

Always fantastic support and a truly powerful app that solves a lot of customer service issues. Forward-thinking and progressive development from the team at Richpanel. Thanks!

I've been trying to find the perfect Helpdesk/chat app for our website and have been through them all here on the Shopify AppStore. I must say that Richpanel is by far the best and their customer service is awesome, even though I'm still on the free plan! They will do everything they can to help you! Great app, and great service. I recommend it highly, No point to keep looking. Thanks, Richpanel team"!

I would highly recommend this tool. It's very well featured and developed and the team behind is awesome. it takes max a few hours or a day to get some support.

Thanks to the Richpanel team who have a fast and effective support team and an application that helps a lot in personalized customer service.

All your customers service in one place! And the best part? They support you with a free plan to begin! Their customer service is amazing and all the guys i have spoke until now helped me in all of my inquires!

I've been through a few of the CRM apps now including Gorgias (rip off), ReAmaze (basic and clunky UX) and now Richpanel. The support is 10/10 and the price is really good. Give it a go!