Richpanel: AI Customer Service

Richpanel: AI Customer Service

Tarification
À partir de $9 /mois. Essai gratuit disponible.
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Note
4,8 (138)
Développeur
Richpanel Inc

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. plus
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

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Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

Lancement

15 novembre 2019 · Journal des changements

Langues

anglais, allemand, et espagnol

Cette application n’est pas traduite en français

Fonctionne avec

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Tarification

BASE

$9 / mois

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Essai gratuit de 14 jours

PRO

$60 / mois

ou $600/an et économisez 17 %

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Essai gratuit de 14 jours

PRO MAX

$120 / mois

ou $1,200/an et économisez 17 %

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Essai gratuit de 14 jours

BASE

$9 / mois

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Essai gratuit de 14 jours

PRO

$60 / mois

ou $600/an et économisez 17 %

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Essai gratuit de 14 jours

PRO MAX

$120 / mois

ou $1,200/an et économisez 17 %

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Essai gratuit de 14 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (138)

Note globale
4,8
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 mars 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
Canada
12 mois d’utilisation de l’application
Richpanel Inc a répondu 1 avril 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 avril 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
Royaume-Uni
Presque 2 ans d’utilisation de l’application
8 mai 2024

We've only been using Richpanel for a few weeks, but I can already say it was worth migrating. Our team loves the AI features and it saves us a lot of time! Promps to Deepan who helped us set it up!

AlphaTouch
États-Unis
15 jours d’utilisation de l’application
18 mai 2024

Amazing team and amazing support. Easy to set up but had an issue with getting my emails to show. The team stayed with me and had a call to sort the issue. Above and beyond a a great platform to deal with ALL you communication channels in one place.

Lifestyle Travel Trading
Australie
7 jours d’utilisation de l’application
9 avril 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium
États-Unis
Plus d'un an d’utilisation de l’application

Assistance

Richpanel Inc peut répondre à toutes vos questions concernant Richpanel: AI Customer Service.

Développeur

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

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