Richpanel: AI Customer Service

Richpanel: AI Customer Service

A partire da $9/mese. Prova gratuita disponibile.
Valutazione (4,8)
Recensioni
Sviluppatore

Elementi chiave

Popolare tra le attività come la tua
  • Con sede negli Stati Uniti

Informazioni sull’app

Lanciata

15 novembre 2019 · Changelog

Lingue

Inglese. Tedesco e Spagnolo

Questa app non è disponibile in Italiano

Funziona con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. altro
  • Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Scale with AI: Help agents draft high quality replies & boost their speed
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Prezzi

BASE

$9 /mese

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

PRO

$60 /mese

o a $600/anno con un risparmio del 17%

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Prova gratuita di 14 giorni

PRO MAX

$120 /mese

o a $1,200/anno con un risparmio del 17%

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

BASE

$9 /mese

BASE plan includes 3 seats

  • Features include :
  • Email, Chat & Social channels
  • 90 day data history
  • Macros
  • Automations
  • 3 users included
  • Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

PRO

$60 /mese

o a $600/anno con un risparmio del 17%

$60 per additional user

  • Everything in BASE, and:
  • Phone channel
  • 1 year data history
  • 200 AI-assisted replies

Prova gratuita di 14 giorni

PRO MAX

$120 /mese

o a $1,200/anno con un risparmio del 17%

$120 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Unlimited data history
  • Unlimited AI replies
  • Multiple Languages
  • Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

137 recensioni

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
8 marzo 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes
Canada
12 mesi di utilizzo dell’app
Richpanel Inc ha risposto 1 aprile 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 aprile 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK
Regno Unito
Quasi 2 anni di utilizzo dell’app
9 aprile 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium
Stati Uniti
Oltre un anno di utilizzo dell’app
26 marzo 2024

Amazing app, lots of features and integrate well in case of multi stores for the same brand, you need to spend some time to configure it but after that it's a rocket. Much better than Gorgias in my opinion and more competitive price.

Naturcontact
Stati Uniti
Circa un mese di utilizzo dell’app
Richpanel Inc ha risposto 1 aprile 2024

Did you just call us a Rocket?! I love it!

Feedback on time it takes to setup is fair. We'll get this fixed and make it much simpler to get onboarded.

Thank you for being a Richpanel customer.

- Amit RG,
CEO of Richpanel

26 marzo 2024

Fantastic app that does everything we need and more. I truly appreciated the whiteglove support during our transition away from Gorgias as well. Loving it so far and so does our team. Transparent and fair prices are a big bonus here. Thanks everyone!

Popov Leather®
Canada
Circa un mese di utilizzo dell’app
Richpanel Inc ha risposto 1 aprile 2024

We appreciate the referrals you have been sending us. SaaS businesses get lucky when they get customers like you!

I appreciate you and we are grateful to you for spreading the word - Thank you!

- Amit RG,
CEO of Richpanel

Informazioni sull’app

Lanciata

15 novembre 2019 · Changelog

Lingue

Inglese. Tedesco e Spagnolo

Questa app non è disponibile in Italiano

Funziona con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Sviluppata da Richpanel Inc

Informazioni su Richpanel Inc

Valutazione media: 4,8

Crea app per lo Shopify App Store da 4 anni

1885 Cabana Dr, San Jose, CA, 95125, US

Assistenza

Invia un messaggio

1-415-498-1118

sales@richpanel.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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