Richpanel: AI Customer Support
- Prezzi
-
A partire da $89/mese. Prova gratuita disponibile.
- Elementi chiave
- Popolare tra le attività commerciali degli Stati Uniti
- Valutazione
- 4,8 (158)
- Sviluppatore
- Richpanel Inc
Galleria immagini in evidenza
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.
The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
- Elementi chiave
- Popolare tra le attività commerciali degli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- ReCharge
- Yotpo
- Returnly
- Klaviyo
- Aircall
- 20+ integrations
Categorie
Messaggistica in tempo reale
Risposte automatiche
Prezzi
PRO
$89 /mese
o a $828/anno con un risparmio del 22%
$89 per additional user
- Email, Phone, Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
Prova gratuita di 14 giorni
PRO MAX
$119 /mese
o a $1,188/anno con un risparmio del 17%
$119 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
Prova gratuita di 14 giorni
Self Service
$119 /mese
o a $1,188/anno con un risparmio del 17%
$299 for each additional 20K orders
- Let customers help themselves
- Track orders
- Design returns & exchange flows
- Product recommendations
- Resolve upto 50% issues automatically
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (158)
Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!
Stellar software for the price, does nearly everything that something like Gorgias does, at literally 25% the cost, crazy. Great Job team. Moved our entire CX stack to Richpanel + Aircall, working great for unified sales/service analytics.
Great app.
Their Manoj, their support agent even take time to have a call with me to explain to me the automation. Thanks a lot.
Great platform and excellent automations. Recommended for scaling businesses.
The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.
It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it.
Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.
Assistenza
Assistenza app fornita da Richpanel Inc.
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