Richpanel: Customer Service AI

Richpanel: Customer Service AI

Prezzi
A partire da $79/mese. Prova gratuita disponibile.
Valutazione
4,8 (150)
Sviluppatore
Richpanel Inc

CX Platform & AI Employees. Used by 2,000+ brands.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. Our main USP is that you can hire AI employees that can double your support capacity & add capabilities that were never before possible. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. Our main USP is that you can hire AI employees that can double your support capacity & add capabilities that were never before possible. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. altro
  • Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Hire AI Employees: Double your support capacity & add new capabilities
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Categorie

Messaggistica in tempo reale

Chatbot basato sull’IA, Live Chat, SMS, Chat tramite email, Assistenza vocale, Social media, Caricamenti di file, Multilingua, Traduzione in tempo reale, Notifiche push, Callback, Analisi degli agenti, Crittografia, Dati sui clienti

Risposte automatiche

Domande frequenti, Saluti, Prodotti consigliati, Risposte rapide, Aggiornamenti sugli ordini, Sondaggi, Invia trascrizione

Personalizzazione

Colore e font, Emoji e adesivi, Finestra di chat, Orario di lavoro, Messaggi di benvenuto, Pulsanti di chat, Aggiunta di tag, Assegnazione della chat, Flussi di chat, Avatar degli agenti

Prezzi

PRO

$79 /mese

o a $708/anno con un risparmio del 25%

$79 per additional user

  • Channels: Email, Phone, Live Chat, Facebook, Instagram
  • AI Employees: Sidekick AI
  • Connect up to 2 Stores
  • Customer Support Reports

Prova gratuita di 14 giorni

PRO MAX

$109 /mese

o a $1,068/anno con un risparmio del 18%

$109 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (150)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 ottobre 2024

This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!

Pedal Commander
Stati Uniti
6 mesi di utilizzo dell’app
Data modifica: 22 ottobre 2024

Really great experience, we had some trouble understanding pricing but we had a quick demo call where they also clarified pricing. I was impressed with their team!

We have loved the tool so far, it's been a game changer and we are able to resolve customer's concerns so much faster!

My Mind's Eye Paper Goods
Stati Uniti
5 mesi di utilizzo dell’app
31 ottobre 2024

My feedback is that I really like how they resolve my concerns quickly and efficiently. Good job!

Pillow Slides
Stati Uniti
Circa 2 anni di utilizzo dell’app
26 agosto 2024

Disappointed and hoping for a resolution. There is no SMS ability and we were told there was. After all the work of moving CS platforms, we were met with this massive hole. Hope they will fix it and then I can update this review.

Organics Ocean
Stati Uniti
5 mesi di utilizzo dell’app
21 ottobre 2024

very helpful and quick

STRANDS OF FAITH
Stati Uniti
Quasi 4 anni di utilizzo dell’app

Assistenza

Richpanel Inc può rispondere a qualsiasi domanda riguardo Richpanel: Customer Service AI.

Sviluppatore

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Lanciata

15 novembre 2019 · Changelog

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