Richpanel: AI Customer Support

Richpanel: AI Customer Support

Prezzi
A partire da $89/mese. Prova gratuita disponibile.
App più diffuse tra i negozi simili al tuo
Con sede negli Stati Uniti
Valutazione
4,7 (122)
Sviluppatore
Richpanel Inc

An AI support team that resolves tickets end to end. A manager AI trains it and checks its work.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited.

Richpanel is an AI-native helpdesk. A manager AI studies your tickets and policies, then writes and tunes the playbooks your AI agents follow. The agents resolve order status, returns, refunds, cancellations and subscriptions end to end, in your brand voice. You set the guardrails: refund limits, what needs approval, when to escalate. A QA agent reviews closed conversations and closes gaps. Your team handles exceptions in one inbox, across every store. SOC 2 Type II, HIPAA and GDPR audited. altro
  • AI agents resolve order, return, refund & subscription tickets end to end
  • A manager AI reads your store and writes the playbooks your agents follow
  • Guardrails you set: refund limits, approval rules, escalate instead of guess
  • A QA agent reviews closed conversations and closes the gaps it finds
  • One inbox for your team: email, chat, social, SMS and every store you run
App più diffuse tra i negozi simili al tuo
Con sede negli Stati Uniti

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

  • 20+ integrations
  • Aircall
  • Klaviyo
  • ReCharge
  • Returnly
  • Yotpo

Prezzi

Scegli il piano più adatto alla tua attività.

PRO

$89 /mese

o a $828/anno con un risparmio del 22%

$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.

Funzionalità

  • Email, Phone, Chat, Facebook, Instagram
  • AI agents resolve tickets end to end
  • Connect up to 2 Stores
  • Customer Support Reports
  • AI conversations from $0.20 each
  • Choose your model: GPT, Claude, Gemini

Prova gratuita di 14 giorni

PRO MAX

$119 /mese

o a $1,188/anno con un risparmio del 17%

$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.

Funzionalità

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands
  • AI conversations from $0.20 each

Prova gratuita di 14 giorni

Self Service

$119 /mese

o a $1,188/anno con un risparmio del 17%

$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.

Funzionalità

  • Let customers help themselves
  • Track orders
  • Design returns & exchange flows
  • Product recommendations
  • Resolve up to 50% of issues on its own
  • AI conversations from $0.20 each

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (122)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
10 agosto 2026

We use Richpanel as our main customer support platform, and it works really well for our team. The new AI is a great addition and has helped us automate more of our customer interactions and reduce manual work.

Their team is one of the best parts of working with Richpanel. They’re incredibly helpful, responsive, and always willing to find solutions with us. Highly recommend!

Plateful
Stati Uniti
Oltre un anno di utilizzo dell’app
6 agosto 2026

We’ve had a great experience with Richpanel. Their support team is responsive and genuinely tries to understand our needs, not just give generic answers. The interface is easy to use and helps manage high ticket volumes efficiently. While there are occasional issues with AI, their team is quick to investigate and resolve them

AlphaInfuse
Stati Uniti
Oltre un anno di utilizzo dell’app
5 agosto 2026

After using Gorgias for a few years, we were very happy with moving over to RP, they have an amazing support staff. Not only is the price better suited but the amount of extra features that you get is amazing. Thank you so much for an amazing service.

StoveGuard
Stati Uniti
Circa un anno di utilizzo dell’app

Assistenza

Assistenza per l’app fornita da Richpanel Inc.

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Lanciata

15 novembre 2019 · Changelog

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