Richpanel Customer Support CRM

Name: Richpanel Customer Support CRM
Brand: Richpanel Inc
Rating: 5 (101 reviews)

A partire da $29/mese. Prova gratuita di 14 giorni. Possono essere applicati costi aggiuntivi.

Valutazione (5,0)

Recensioni

101

Sviluppatore

Richpanel Inc

Vedi il negozio demo

self-service portal to automate repetitive questions

help desk with multichannel and shopify integration

Integrations with your entire tech stack

live chat campaigns. convert more visitors

Provide support at your convenience using the mobile app

Chat widget is designed Mobile first and works in all screens.

Informazioni sull’app

Lanciata

15 novembre 2019

Lingue

Inglese. Spagnolo. Tedesco e Giapponese

Questa app non è disponibile in Italiano

Categorie

Chat , Gestione ticket assistenza

Funziona con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Helpdesk software to automate repetitive tasks. Simple pricing that includes automation and AI.

Build customer loyalty with effortless customer service. Richpanel is a helpdesk and self-service powered by AI and GPT-4. The AI powered assistant learns from your previous conversations and automates tasks for agents so they can resolve more tickets in less time. The self-service portal enables customers to instantly resolve common issues in real-time. This reduces workload, boosts productivity, and enables agents to focus on converting more visitors.

Help agents resolve faster. Unify all channels, orders and apps in one screen.
Manage your staff efficiently with smart scheduling & assignment.
Connect high intent visitors with live chat agents using chat campaigns.
Let customers resolve repetitive queries immediately with a Self-Service portal.
Now with AI assistant to suggest personalised responses to customer queries.

Prezzi

Prova gratuita di 14 giorni

Starter

$29/mese

o a $288/anno con un risparmio del 17%

$29 per additional user per month charged monthly. $24 per additional user per month charged annually

Features include :
Email & Live chat
Facebook & Instagram
Shopify Integration
Basic reports
Self service add-on : from $100/mo

Regular

$49/mese

o a $480/anno con un risparmio del 18%

$49 per additional user per month charged monthly. $40 per additional user per month charged annually

Everything in Starter + :
SMS & phone channels
Round-robin assignment
CSAT & revenue reports
Self service add-on : from $100/mo

Pro

$99/mese

o a $960/anno con un risparmio del 19%

$99 per additional user per month charged monthly. $80 per additional user per month charged annually

Everything in Regular + :
Multilingual
Balanced assignment
Lite onboarding
Named success manager
Self service add-on : from $100/mo

Starter

$29/mese

o a $288/anno con un risparmio del 17%

$29 per additional user per month charged monthly. $24 per additional user per month charged annually

Features include :
Email & Live chat
Facebook & Instagram
Shopify Integration
Basic reports
Self service add-on : from $100/mo

Regular

$49/mese

o a $480/anno con un risparmio del 18%

$49 per additional user per month charged monthly. $40 per additional user per month charged annually

Everything in Starter + :
SMS & phone channels
Round-robin assignment
CSAT & revenue reports
Self service add-on : from $100/mo

Pro

$99/mese

o a $960/anno con un risparmio del 19%

$99 per additional user per month charged monthly. $80 per additional user per month charged annually

Everything in Regular + :
Multilingual
Balanced assignment
Lite onboarding
Named success manager
Self service add-on : from $100/mo

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

101 recensioni

Valutazione complessiva

Numero di recensioni per livello

Il 99% delle recensioni ha 5 stelle
100
Il 1% delle recensioni ha 4 stelle
1
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 0% delle recensioni ha 1 stelle

2 novembre 2022

I've been trying to find the perfect Helpdesk/chat app for our website and have been through them all here on the Shopify AppStore. I must say that Richpanel is by far the best and their customer service is awesome, even though I'm still on the free plan! They will do everything they can to help you! Great app, and great service. I recommend it highly, No point to keep looking. Thanks, Richpanel team"!

Reyrr Athletics

Svezia

10 mesi di utilizzo dell’app

22 dicembre 2022

Thank you Richpanel!

All the information you need, all in one screen, able to take care of the customers with ease.

The support is amazing! They customized our screen and options to suit our specific needs.

Z Natural Foods

Stati Uniti

Circa un anno di utilizzo dell’app

22 novembre 2022

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Brute Force Training

Stati Uniti

9 mesi di utilizzo dell’app

23 febbraio 2023

I am a new user of the app and I am very happy with it.
Amir has been incredibly helpful to me, attentive to my slightest questions and proactive in the needs that may arise for my business.
I also had an interaction with Yuvi from sales who gave me very good advice in order to set up the solution I was looking for for my business.

kakolashop

Francia

Circa 2 mesi di utilizzo dell’app