Richpanel Helpdesk & Live Chat
Galleria immagini in evidenza
Informazioni sull’app
Lanciata
15 novembre 2019
Lingue
Inglese. Spagnolo. Tedesco e Giapponese
Categorie
Chat , Gestione ticket assistenzaSi integra con
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsCustomer service made easy. Integrates all channels & apps to make your support effortless & fast!
Build customer loyalty with effortless customer service. Richpanel is a helpdesk and self-service portal designed specifically for Shopify and Shopify Plus. The agent helpdesk integrates with over 20 apps & unifies all channels so that agents can resolve tickets faster without switching tabs. The self-service portal enables customers to instantly resolve common issues in real-time. This reduces workload, boosts productivity, and enables agents to focus on converting more visitors.
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Help agents resolve faster. Unify all channels, orders and apps in one screen.
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Manage your staff efficiently with smart scheduling & assignment
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Integrates with 20+ other Shopify apps
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Connect high intent visitors with live chat agents using chat campaigns
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Let customers resolve repetitive queries immediately with a Self-Service portal
Prezzi
Prova gratuita di 14 giorniStarter
$29/mese
o a $288/anno con un risparmio del 17%
$29 per additional user per month charged monthly. $24 per additional user per month charged annually
- Features include :
- Email & Live chat
- Facebook & Instagram
- Shopify Integration
- Basic reports
- Self service add-on : from $100/mo
Regular
$49/mese
o a $480/anno con un risparmio del 18%
$49 per additional user per month charged monthly. $40 per additional user per month charged annually
- Everything in Starter + :
- SMS & phone channels
- Round-robin assignment
- CSAT & revenue reports
- Self service add-on : from $100/mo
Pro
$99/mese
o a $960/anno con un risparmio del 19%
$99 per additional user per month charged monthly. $80 per additional user per month charged annually
- Everything in Regular + :
- Multilingual
- Balanced assignment
- Lite onboarding
- Named success manager
- Self service add-on : from $100/mo
Starter
$29/mese
o a $288/anno con un risparmio del 17%
$29 per additional user per month charged monthly. $24 per additional user per month charged annually
- Features include :
- Email & Live chat
- Facebook & Instagram
- Shopify Integration
- Basic reports
- Self service add-on : from $100/mo
Regular
$49/mese
o a $480/anno con un risparmio del 18%
$49 per additional user per month charged monthly. $40 per additional user per month charged annually
- Everything in Starter + :
- SMS & phone channels
- Round-robin assignment
- CSAT & revenue reports
- Self service add-on : from $100/mo
Pro
$99/mese
o a $960/anno con un risparmio del 19%
$99 per additional user per month charged monthly. $80 per additional user per month charged annually
- Everything in Regular + :
- Multilingual
- Balanced assignment
- Lite onboarding
- Named success manager
- Self service add-on : from $100/mo
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
102 recensioni
I am a new user of the app and I am very happy with it.
Amir has been incredibly helpful to me, attentive to my slightest questions and proactive in the needs that may arise for my business.
I also had an interaction with Yuvi from sales who gave me very good advice in order to set up the solution I was looking for for my business.
Richpanel is definitely a great tool for CS management. The support staff is knowledgeable, responsive and great to deal with. Definitely worth it!
Not only is Richpanel a breath of fresh air, the support is absolutely incredible! The shopify integration is second to none, and the self service is already handling more than half of all the customer support we used to have to interact with manually! We're literally saving a fortune and it's only installed a week!
Informazioni sull’app
Lanciata
15 novembre 2019
Lingue
Inglese. Spagnolo. Tedesco e Giapponese
Categorie
Chat , Gestione ticket assistenzaSi integra con
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrationsSviluppata da Richpanel Inc
Informazioni su Richpanel Inc
Valutazione media: 5,0
Crea app per l’App Store di Shopify da 3 anni
Assistenza
Invia un messaggio1-415-498-1118
sales@richpanel.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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