Richpanel: AI Customer Support

Richpanel: AI Customer Support

Prezzi
A partire da $89/mese. Prova gratuita disponibile.
App più diffuse tra i negozi simili al tuo
Con sede negli Stati Uniti
Valutazione
4,7 (122)
Sviluppatore
Richpanel Inc

Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform.

The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. altro
  • Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
  • Self Service: Give customers instant answers, 24x7 with the self-service portal
  • Hire AI Employees: Double your support capacity & add new capabilities
  • Integrate your stack: Access data from your favorite apps directly in the inbox
  • Measure & improve: Get actionable insights from your support data
App più diffuse tra i negozi simili al tuo
Con sede negli Stati Uniti

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

  • ReCharge
  • Yotpo
  • Returnly
  • Klaviyo
  • Aircall
  • 20+ integrations

Prezzi

PRO

$89 /mese

o a $828/anno con un risparmio del 22%

$89 per additional user

  • Email, Phone, Chat, Facebook, Instagram
  • AI Employees: Sidekick AI
  • Connect up to 2 Stores
  • Customer Support Reports

Prova gratuita di 14 giorni

PRO MAX

$119 /mese

o a $1,188/anno con un risparmio del 17%

$119 per additional user

  • Everything in PRO, and:
  • SMS channel
  • Social Media AI
  • Customer Satisfaction Surveys
  • Multiple Brands

Prova gratuita di 14 giorni

Self Service

$119 /mese

o a $1,188/anno con un risparmio del 17%

$299 for each additional 20K orders

  • Let customers help themselves
  • Track orders
  • Design returns & exchange flows
  • Product recommendations
  • Resolve upto 50% issues automatically

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (122)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
30 maggio 2025

We've been using Richpanel for a while now, and it has significantly improved the way we manage customer support. The platform has made it so much easier to handle tickets efficiently, track conversations, and provide timely resolutions to our customers.

What really stands out is the level of support Richpanel offers — their team is incredibly knowledgeable, responsive, and approachable. Any time we’ve had questions or needed help with setup or troubleshooting, they’ve been quick to assist.

Overall, considering we haven't reached its full potential yet, Richpanel has helped streamline our support operations and improve the overall customer experience. Highly recommended for any business looking to scale their support team with the right tools!

buyFSA
Stati Uniti
10 mesi di utilizzo dell’app
2 giugno 2025

We’ve been using it primarily for customer service, and I have to say, the automation is SUPERB once it’s properly configured! The setup is incredibly user-friendly, with no technical expertise needed, and their support team is there to guide you every step of the way. From intuitive navigation to time-saving automations, it really empowers agents and managers to focus on what matters. Truly one of the best CRMs out there!

Atolea Jewelry
Francia
Oltre un anno di utilizzo dell’app
29 maggio 2025

We use Richpanel for both Paleovalley and Wild Pastures and it has been an absolute game changer for our customer support teams. The platform is intuitive, powerful, and has helped us consolidate support across multiple channels in one seamless dashboard. Our team has become more efficient, faster, and more organized thanks to Richpanel’s thoughtful design and automation features.

What really stands out is the dedicated support from the Richpanel team. They are always responsive, open to feedback, and genuinely invested in our success. We’ve been able to scale with confidence, improve customer satisfaction, and reduce first response times dramatically.

If you’re an eCommerce brand looking to elevate your customer experience, we highly recommend Richpanel. It is more than just a support tool, it is a partner in growth.

The teams at Paleovalley & Wild Pastures

paleovalley
Stati Uniti
3 mesi di utilizzo dell’app
9 maggio 2025

My onboarding experience was outstanding — I’ve never been so well supported during a transition like the one from Gorgias to Richpanel. Richpanel’s pricing makes more sense, and the tool is smoother and more practical to use. The AI features aren’t charged separately, which means our support team is saving a huge amount of time.

A big thank you to Deepan, who guided us wonderfully through the onboarding process — always available to answer our questions and hop on calls to help with the setup.

I 100% recommend it!

Pacha™
Francia
3 giorni di utilizzo dell’app
26 febbraio 2025

Stellar software for the price, does nearly everything that something like Gorgias does, at literally 25% the cost, crazy. Great Job team. Moved our entire CX stack to Richpanel + Aircall, working great for unified sales/service analytics.

Shock Surplus
Stati Uniti
6 mesi di utilizzo dell’app

Assistenza

Assistenza app fornita da Richpanel Inc.

In alternativa, visita il relativo portale di assistenza

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

Richpanel Inc

1885 Cabana Dr, San Jose, CA, 95125, US

Lanciata

15 novembre 2019 · Changelog

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