Richpanel: AI Customer Service

Name: Richpanel: AI Customer Service
Brand: Richpanel Inc
Rating: 4.8 (135 reviews)

A partire da $9/mese. Prova gratuita disponibile.

Valutazione (4,8)

Recensioni

135

Sviluppatore

Richpanel Inc

Vedi il negozio demo

AI customer service, helpdesk, live chat for Shopify

Provide support at your convenience using the mobile app

Chat widget is designed Mobile first and works in all screens.

Informazioni sull’app

Lanciata

15 novembre 2019 · Changelog

Lingue

Inglese. Tedesco e Spagnolo

Questa app non è disponibile in Italiano

Categorie

Chat , Gestione ticket assistenza

Funziona con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
Self Service: Give customers instant answers, 24x7 with the self-service portal
Scale with AI: Help agents draft high quality replies & boost their speed
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Get actionable insights from your support data

Prezzi

BASE

$9 /mese

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

PRO

$60 /mese

o a $600/anno con un risparmio del 17%

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

Prova gratuita di 14 giorni

PRO MAX

$120 /mese

o a $1,200/anno con un risparmio del 17%

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

BASE

$9 /mese

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

PRO

$60 /mese

o a $600/anno con un risparmio del 17%

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

Prova gratuita di 14 giorni

PRO MAX

$120 /mese

o a $1,200/anno con un risparmio del 17%

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

Prova gratuita di 14 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

135 recensioni

Valutazione complessiva

4,8

Numero di recensioni per livello

Il 97% delle recensioni ha 5 stelle
131
Il 1% delle recensioni ha 4 stelle
2
Il 0% delle recensioni ha 3 stelle
Il 0% delle recensioni ha 2 stelle
Il 1% delle recensioni ha 1 stelle
2

9 aprile 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium

Stati Uniti

Oltre un anno di utilizzo dell’app

8 aprile 2024

Richpanel has been fantastic to work with! They are quite responsive, and I really admire their drive to make this program all it can be. It is significantly better than the alternative we were using.

The Singer Featherweight Shop

Stati Uniti

2 mesi di utilizzo dell’app

22 aprile 2024

Rich Panel is a game changer for our customer service! The interface is super clean and organized. This saves us so much time and cannot recommend it enough. Plus the support is incredible!

NUTSÓLA

Stati Uniti

14 giorni di utilizzo dell’app