Richpanel Helpdesk & Live Chat

Automate 60% of your support tickets and let agents convert more visitors to purchase.

Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history from all channels in one inbox view. Automate customer service without frustrating customers by using Amazon-like customer self-service that provide instant resolutions. Effortlessly personalize at scale and drive sales from conversations.

• Provide instant resolutions with self-service flows and no agent involvement
• Manage tickets from Email, SMS, Social Media (comments and DMs) in a single view
• Quickly understand customer needs with complete order and conversation history
• View, edit, cancel and create orders without leaving the help desk inbox
• Measure revenue and performance of agents with support analytics and dashboards