
Richpanel Helpdesk & Live Chat
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Informazioni sull’app
Lanciata
15 novembre 2019
Lingue
Inglese. Spagnolo. Tedesco e Giapponese
Categorie
Monitoraggio degli ordini , Gestione ticket assistenzaSi integra con
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 30+ IntegrationsAutomate 60% of your support tickets and let agents convert more visitors to purchase.
Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history from all channels in one inbox view. Automate customer service without frustrating customers by using Amazon-like customer self-service that provide instant resolutions. Effortlessly personalize at scale and drive sales from conversations.
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Provide instant resolutions with self-service flows and no agent involvement
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Manage tickets from Email, SMS, Social Media (comments and DMs) in a single view
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Quickly understand customer needs with complete order and conversation history
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View, edit, cancel and create orders without leaving the help desk inbox
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Measure revenue and performance of agents with support analytics and dashboards
Prezzi
Prova gratuita di 14 giorniFree
Gratis
- 100 Conversations
- Email & Live Chat
- Facebook & Instagram
- Multichannel Inbox
- Order Actions
- FAQ Portal
- Self-Service Flows
- Customer Profile
Starter
$200/mese
o a $1,800/anno con un risparmio del 25%
$30 for additional 100 conversations
- Everything in Free+
- 1,000 Conversations Included
- Live Chat
- Basic Help Center
- Email Integration
- Team performance reports
Regular
$500/mese
o a $4,800/anno con un risparmio del 20%
$25 for additional 100 conversations
- Everything in Starter+
- 2,000 Conversations Included
- WhatsApp + SMS
- Self-Service Advanced
- Basic Reports
- CSAT Survey
Pro
$800/mese
o a $7,200/anno con un risparmio del 25%
+$20 for additional 100 conversations
- Everything in Regular +
- 5,000 Conversations included
- Queue Management
- Multi Lingual Support
- Multiple Stores
- Custom connectors & API
Free
Gratis
- 100 Conversations
- Email & Live Chat
- Facebook & Instagram
- Multichannel Inbox
- Order Actions
- FAQ Portal
- Self-Service Flows
- Customer Profile
Starter
$200/mese
o a $1,800/anno con un risparmio del 25%
$30 for additional 100 conversations
- Everything in Free+
- 1,000 Conversations Included
- Live Chat
- Basic Help Center
- Email Integration
- Team performance reports
Regular
$500/mese
o a $4,800/anno con un risparmio del 20%
$25 for additional 100 conversations
- Everything in Starter+
- 2,000 Conversations Included
- WhatsApp + SMS
- Self-Service Advanced
- Basic Reports
- CSAT Survey
Pro
$800/mese
o a $7,200/anno con un risparmio del 25%
+$20 for additional 100 conversations
- Everything in Regular +
- 5,000 Conversations included
- Queue Management
- Multi Lingual Support
- Multiple Stores
- Custom connectors & API
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.
Thank you Richpanel!
All the information you need, all in one screen, able to take care of the customers with ease.
The support is amazing! They customized our screen and options to suit our specific needs.
I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.
Informazioni sull’app
Lanciata
15 novembre 2019
Lingue
Inglese. Spagnolo. Tedesco e Giapponese
Categorie
Monitoraggio degli ordini , Gestione ticket assistenzaSi integra con
ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 30+ IntegrationsSviluppata da Richpanel Inc
Informazioni su Richpanel Inc
Valutazione media: 5
Crea app per l’App Store di Shopify da 3 anni
Assistenza
Invia un messaggio1-415-498-1118
sales@richpanel.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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