Richpanel Helpdesk & Live Chat

Richpanel Helpdesk & Live Chat

Piano gratuito disponibile. Prova gratuita di 14 giorni. Possono essere applicati costi aggiuntivi.
Valutazione (5)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

15 novembre 2019

Lingue

Inglese. Spagnolo. Tedesco e Giapponese

Si integra con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 30+ Integrations

Automate 60% of your support tickets and let agents convert more visitors to purchase.

Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history from all channels in one inbox view. Automate customer service without frustrating customers by using Amazon-like customer self-service that provide instant resolutions. Effortlessly personalize at scale and drive sales from conversations.

Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history from all channels in one inbox view. Automate customer service without frustrating customers by using Amazon-like customer self-service that provide instant resolutions. Effortlessly personalize at scale and drive sales from conversations. altro
  • Provide instant resolutions with self-service flows and no agent involvement
  • Manage tickets from Email, SMS, Social Media (comments and DMs) in a single view
  • Quickly understand customer needs with complete order and conversation history
  • View, edit, cancel and create orders without leaving the help desk inbox
  • Measure revenue and performance of agents with support analytics and dashboards

Prezzi

Prova gratuita di 14 giorni

Free

Gratis

  • 100 Conversations
  • Email & Live Chat
  • Facebook & Instagram
  • Multichannel Inbox
  • Order Actions
  • FAQ Portal
  • Self-Service Flows
  • Customer Profile

Starter

$200/mese

o a $1,800/anno con un risparmio del 25%

$30 for additional 100 conversations

  • Everything in Free+
  • 1,000 Conversations Included
  • Live Chat
  • Basic Help Center
  • Email Integration
  • Team performance reports

Regular

$500/mese

o a $4,800/anno con un risparmio del 20%

$25 for additional 100 conversations

  • Everything in Starter+
  • 2,000 Conversations Included
  • WhatsApp + SMS
  • Self-Service Advanced
  • Basic Reports
  • CSAT Survey

Pro

$800/mese

o a $7,200/anno con un risparmio del 25%

+$20 for additional 100 conversations

  • Everything in Regular +
  • 5,000 Conversations included
  • Queue Management
  • Multi Lingual Support
  • Multiple Stores
  • Custom connectors & API

Free

Gratis

  • 100 Conversations
  • Email & Live Chat
  • Facebook & Instagram
  • Multichannel Inbox
  • Order Actions
  • FAQ Portal
  • Self-Service Flows
  • Customer Profile

Starter

$200/mese

o a $1,800/anno con un risparmio del 25%

$30 for additional 100 conversations

  • Everything in Free+
  • 1,000 Conversations Included
  • Live Chat
  • Basic Help Center
  • Email Integration
  • Team performance reports

Regular

$500/mese

o a $4,800/anno con un risparmio del 20%

$25 for additional 100 conversations

  • Everything in Starter+
  • 2,000 Conversations Included
  • WhatsApp + SMS
  • Self-Service Advanced
  • Basic Reports
  • CSAT Survey

Pro

$800/mese

o a $7,200/anno con un risparmio del 25%

+$20 for additional 100 conversations

  • Everything in Regular +
  • 5,000 Conversations included
  • Queue Management
  • Multi Lingual Support
  • Multiple Stores
  • Custom connectors & API

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

99 recensioni
Valutazione complessiva
5
Numero di recensioni per livello
  • Il 99% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
27 gennaio 2023

Easy to use interface, easy to make customizations, very user friendly. Support staff is always available and willing to make requested changes so platform works with other integrations.

Pipcorn
Stati Uniti
22 dicembre 2022

Thank you Richpanel!

All the information you need, all in one screen, able to take care of the customers with ease.

The support is amazing! They customized our screen and options to suit our specific needs.

Z Natural Foods
Stati Uniti
Tempo di utilizzo dell’app: Circa un anno
22 novembre 2022

I use this app for creating and editing orders. It is very user-friendly and you can learn a lot about it and its different functionalities just by looking around.

Brute Force Training
Stati Uniti
Tempo di utilizzo dell’app: 9 mesi

Informazioni sull’app

Lanciata

15 novembre 2019

Lingue

Inglese. Spagnolo. Tedesco e Giapponese

Si integra con

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 30+ Integrations

Sviluppata da Richpanel Inc

Informazioni su Richpanel Inc

Valutazione media: 5

Crea app per l’App Store di Shopify da 3 anni

Assistenza

Invia un messaggio

1-415-498-1118

sales@richpanel.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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