Richpanel: AI Customer Support
- Prijs
-
Vanaf $89 per maand. Gratis proefperiode beschikbaar.
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Beoordeling
- 4,8 (155)
- Ontwikkelaar
- Richpanel Inc
Galerij met uitgelichte afbeeldingen
Complete customer service platform + AI Employees. Handle all channels in one unified inbox.
Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty. With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team. Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
- Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
- Self Service: Give customers instant answers, 24x7 with the self-service portal
- Hire AI Employees: Double your support capacity & add new capabilities
- Integrate your stack: Access data from your favorite apps directly in the inbox
- Measure & improve: Get actionable insights from your support data
Bevat onvertaalde tekst
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- ReCharge
- Yotpo
- Returnly
- Klaviyo
- Aircall
- 20+ integrations
Categorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Prijs
PRO
$89 /maand
of $828/jaar en bespaar 22%
$89 per additional user
- Channels: Email, Phone, Live Chat, Facebook, Instagram
- AI Employees: Sidekick AI
- Connect up to 2 Stores
- Customer Support Reports
Gratis proefperiode van 14 dagen
PRO MAX
$119 /maand
of $1,188/jaar en bespaar 17%
$119 per additional user
- Everything in PRO, and:
- SMS channel
- Social Media AI
- Customer Satisfaction Surveys
- Multiple Brands
Gratis proefperiode van 14 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (155)
Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!
Great app.
Their Manoj, their support agent even take time to have a call with me to explain to me the automation. Thanks a lot.
The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you.
It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it.
Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.
We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers.
If we have a question, the team at RP is there quickly with help and an answer :-)
This platform is wonderful! We have used Hubspot and Gorgias, but Richpanel has the best of both platforms. Amit and his team are amazing to work with. If we are having an issue, I email them, and within minutes, I have a response of "We were able to locate the issue and fixed it" or "We will look into this and get back to you." I have an answer by the next business day for most issues. We have also provided feedback, and they have taken it and made this CRM beyond what we could have suggested. I hope our partnership lasts a really long time Thank you Richpanel Team!
Ondersteuning
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