Richpanel: AI Customer Service

Name: Richpanel: AI Customer Service
Brand: Richpanel Inc
Rating: 4.8 (136 reviews)

Aylık $9 başlangıç fiyatıyla. Ücretsiz deneme kullanılabilir.

Puan (4,8)

Değerlendirmeler

136

Geliştirici

Richpanel Inc

Demo mağazayı görüntüle

AI customer service, helpdesk, live chat for Shopify

Provide support at your convenience using the mobile app

Chat widget is designed Mobile first and works in all screens.

Bu uygulama hakkında

Yayınlanma

15 Kasım 2019 · Değişiklik günlüğü

Diller

İngilizce, Almancave İspanyolca

Bu uygulama şu dile çevrilmedi:Türkçe

Kategoriler

Sohbet , Destek bileti yönetimi

Şunlarla birlikte çalışır:

ReCharge, Yotpo, Returnly, Klaviyo, Aircall, 20+ integrations

Combine the best of AI & Humans. Provide high-quality support at scale.

Richpanel is an AI-powered helpdesk that lets you manage high support volumes with a small team. AI is trained on all your past interactions. It helps every agent reply like your best agent and makes them 2-3x faster. Features include a multi-channel help desk, self-service portal, live chat widget, FAQ page, automations and detailed reporting. Popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.

Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox
Self Service: Give customers instant answers, 24x7 with the self-service portal
Scale with AI: Help agents draft high quality replies & boost their speed
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Get actionable insights from your support data

Fiyatlandırma

BASE

$9 /ay

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

14 günlük ücretsiz deneme

PRO

$60 /ay

veya yılda $600 ödeyin ve %17 tasarruf edin

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

14 günlük ücretsiz deneme

PRO MAX

$120 /ay

veya yılda $1,200 ödeyin ve %17 tasarruf edin

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

14 günlük ücretsiz deneme

BASE

$9 /ay

BASE plan includes 3 seats

Features include :
Email, Chat & Social channels
90 day data history
Macros
Automations
3 users included
Unlimited tickets & Resolutions

14 günlük ücretsiz deneme

PRO

$60 /ay

veya yılda $600 ödeyin ve %17 tasarruf edin

$60 per additional user

Everything in BASE, and:
Phone channel
1 year data history
200 AI-assisted replies

14 günlük ücretsiz deneme

PRO MAX

$120 /ay

veya yılda $1,200 ödeyin ve %17 tasarruf edin

$120 per additional user

Everything in PRO, and:
SMS channel
Unlimited data history
Unlimited AI replies
Multiple Languages
Unlimited tickets & Resolutions

14 günlük ücretsiz deneme

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

136 değerlendirme

Toplam puan

4,8

Puan düzeyi başına sayılar

Puanların %97 oranındaki bölümü, 5 yıldıza sahip
132
Puanların %1 oranındaki bölümü, 4 yıldıza sahip
2
Puanların %0 oranındaki bölümü, 3 yıldıza sahip
Puanların %0 oranındaki bölümü, 2 yıldıza sahip
Puanların %1 oranındaki bölümü, 1 yıldıza sahip
2

8 Mart 2024

Excellent system. I have been with them for almost a year now and enjoy every second. From the platform to the features to the AMAZING support team - look no further for your customer management solutions. Great automation and intuitive features.
The PC website version and mobile app works amazing fast and receives constant updates and improvements from the richpanel team.
This system has improved my customer support by ten fold and is worth every penny. Thank you guys for an excellent product and the ongoing support!

Canada TV Boxes

Kanada

Uygulamayı kullanma süresi:12 ay

Richpanel Inc yanıt 1 Nisan 2024

Thank you for this excellent review and thank you for being a Richpanel customer.

I'm glad you are using the mobile app. We work very hard on the app and we'll keep making it better.

Looking at this review, I feel lucky we get to work with customers like you. Thank you for the kind words.

- Amit RG,
CEO of Richpanel.

1 Nisan 2024

The most user-friendly platform to work with. I love Richpanel.

GadgetWard UK

Birleşik Krallık

Uygulamayı kullanma süresi:Neredeyse 2 yıl

26 Mart 2024

Amazing app, lots of features and integrate well in case of multi stores for the same brand, you need to spend some time to configure it but after that it's a rocket. Much better than Gorgias in my opinion and more competitive price.

Naturcontact

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:Yaklaşık 1 ay

Richpanel Inc yanıt 1 Nisan 2024

Did you just call us a Rocket?! I love it!

Feedback on time it takes to setup is fair. We'll get this fixed and make it much simpler to get onboarded.

Thank you for being a Richpanel customer.

- Amit RG,
CEO of Richpanel

9 Nisan 2024

RichPanel is the most cost effective and reliable option for cs.

Luxium

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:1 yıldan fazla

28 Mart 2024 tarihinde düzenlendi

the service team always give fast response and solution.
-----27th, March, 2024-----
You service is DOWN, I can't login! Stop letting me wait for hours for response!!!
----29th, March, 2024-----
The problem was solved in one hour.

AtomStack

Amerika Birleşik Devletleri

Uygulamayı kullanma süresi:4 ay

Tüm değerlendirmeler