Customer Accounts Hub , Počet recenzí: 66
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0 % hodnocení s 2 hvězdami
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Let´s say: WOW! 1) The APP is fantastic and works great - but 2) the Team behind is the really asset you get with this App. The helped me to integrate a different APP and solved all requests of service I had unbelievable short time! 6+ stars if possible ...
Thanks so much for the awesome review! We're so glad we were able to help and go above an beyond your expectations. Hope you're loving the new additions to the app
Previously I had issue with the store credit feature integrated into customer hub. I sought help by sending email and someone came to help me immediately, thanks Ezra. Now all issues have been fixed promptly. Customer Hub is still the best one out there. I tried to use other customer login page, they charged very high price and not as nice as Customer Hub.
Thanks so much for the review and so sorry to hear you didn't receive a reply from me. I've gone back through our emails and it looks like we may just not have received your initial email. So I've just sent through an email to help, and if you'd be happy to re-install the app, we can request access to look into and fix up the Credit Yard integration to make sure that's working as expected for you. I can also have a look into the mini account widget as we do have in-built settings to display that widget on the bottom left, right and middle of the website, so we can shift that into a different location for you or toggle it off completely if preferred.
Hope to hear from you shortly and have this all fixed up :)
UPDATE:
Thanks so much for re-installing our app and allowing us access to look into this for you. After a quick look it was found that the app 'Credit Yard' had simply been toggled off and the widgets were not active on the website. Because of this, there was no content for our app to display. Once the Credit Yard app had to toggled back on, our app was able to load the content with no issue at all.
Thanks again for granting access and we're glad we were able to sort this out for you and you're able to enjoy our app.
Customer Hub really makes our customer account page easier for our customers to find what they need especially when using a subscription app. Support, Ezra has been extremely helpful and quick at responding to my questions and requests. Definitely recommend.
Thanks so much for the review Debra, we’re so sorry to see that you experienced an issue while installing the CustomerHub app. We’ve been through our monitoring software and have found no indication of any issues and suspect you may have simply encountered a local network issue given the way you describe the problem.
We’d love to have this resolved for you and have requested store access as well as sent a few emails and reached out over Facebook and phone. If you’re able to get back in touch with us or grant store access we’ll jump in and find out what’s happened and have it all resolved for you.
Thanks again Debra, I look forward to hearing from you shortly.
Update:
We were very happy to get in touch and see that you were able to setup the CustomerHub app without issue. Also thanks for providing us store access to be able to setup the PayWhirl integration for you, and we were so glad to hear that “it looks great!”.
Always feel free to get in touch if you need anything else and we hope you continue to enjoy using CustomerHub.
The Customer Accounts Hub is a fantastic solution for our store and it integrates well with the Expanse theme. The development team was incredibly helpful in integrating our Wishlist app quickly and efficiently in the customer's profile page. The user interface is user-friendly and intuitive and is a versatile solution for Shopify stores, seamlessly integrating with many useful apps to provide a comprehensive customer account management experience. The team's expertise in website development was a valuable asset in getting the app up and running smoothly. They were incredibly helpful not only integrating the app with our website, but also in identifying other issues on our site. Overall, I highly recommend the Customer Accounts Hub app for any store looking to streamline and simplify their customer account management.
These guys offer a fantastic product at an extremely reasonable price. They're also super-responsive to my questions and their fixes to date have been prompt and effective!
This app solved so many issues I was having with the account page for customers. We really needed clients to be able to log in and see all their info in an easy to understand way and this app makes it happen. The interface is clean and intuitive and there are a ton of integrations and more seem to be coming out all the time. The support is fantastic too - I would give more than 5 stars if I could!!!
Customer Accounts Hub is an excellent app, but what really stands out is the amazing customer service I received from CustomerHub. The app was not mobile optimized for my particular theme. Ezra, the co-founder, provided the amazing customer service and was ready to fix it right up.
I was using the Flits: Customer Account Page then I saw this app come around the block and had to make the immediate switch! Much better UX, support is amazing, more configurable to your brand standards, and just overall a much more versatile My Account Page experience! Best one I've found!
a MUST-HAVE for every Shopify store! Easily integrates with major leading apps. Customers can now manage their accounts, change passwords, and access third-party apps all from a single dashboard. The Widget is amazing and the support is absolutely world-class. Highly recommended.
We are thrilled with the Customer Accounts Hub app for Shopify. It has transformed our customer account functionality and enhanced the overall shopping experience for our customers. With its customizable features and seamless integrations to all of the applications we use, it has allowed us to create a unique and engaging account page that aligns with our brand. The app's support team has been exceptional, promptly addressing the question and request we had. Customer Accounts Hub is a must-have app for any Shopify store looking to elevate their customer account experience and drive customer loyalty.