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It's quite vast and at the same time if difficult for a lay man to make formats. For background colour change, assets are required which is a huge task. Imagine we had to make 100s of images of each colour (bus of sizes & shapes) and then fix it in their system for each product? I mean, in today's world why it is not automated? There should be a tool to do this. Printable file is always not correct. We have to fix manually. Overall it's time & resource consuming solution which is not 100% automated & expensive app to work with.
The app does an amazing job with great customization features. The support team is very responsive and professional. Good job!
Hi! Thank you for your nice words! I'm sorry you find it difficult at the beginning but happy to hear you got the hang of it eventually :)
We are always working on new ways to guide our customers through their first steps, so your feedback is super valuable!
Let us know if we can help you with anything else. 😊
Martina | co-founder
I needed to get in touch with Customily as I had a problem which I required help for. They were super fast at getting back to me and made sure my problem was solved. I really enjoy working with Customily to offer the personalistion to our products.
Thanks for your review! ;)
We're happy to help you! Our amazing support team is always ready to assist our users so they can make the most of our app! :)
Not only a great app but just as important is the excellent communication from the dev team on hand with chat and email support.
Highly recommend.
Thanks for your support! We're happy to be of help and hope to continue working together for a long time! :)
This app is very good and can be a game changer in my site. I use for my product and it is very good.
Thank you for your review! We're glad that you're enjoying Customily :)
Let us know if we can help you with anything else!
I have started using this app for a bit more than a month now and very pleased with the features and support. Will recommend it to everyone.
Thank you for your review! We're glad that you're enjoying Customily and that you're happy with our amazing support team! ;)
If you need more help don't hesitate to contact us!
Great app with a ton of options to sell customizable products. From engraving to tshirts and mugs, you really can not find a more versatile app that works properly!
Thank you for your review, we're glad you're enjoying Customily!
Of course, there are no limits! Any product can be personalized ;)
Let us know if we can help you with anything else!
Outils excellent il m'est d'une grande aide pour mes créations et l'equipe customily est très réactive et agréable :)
Merci beaucoup pour votre retour positif !
Nous sommes ravis d'apprendre que nos outils vous sont d'une grande aide dans vos créations. Chez Customily, nous nous efforçons de fournir des solutions de qualité et de garantir la satisfaction de nos utilisateurs. Votre appréciation de notre équipe réactive et agréable nous encourage à maintenir notre engagement envers un excellent service client. N'hésitez pas à nous contacter si vous avez d'autres besoins ou questions. Merci encore pour votre confiance !
I had a lot of problems with customization and I was very frustrated because it didn't work correctly and my trial of 9 days ended so I had to hurry up to do everything and launch the shop, but the app owner contacted me, scheduled a call to teach me everything, refunded me the costs and even added one month free so I can set everything up and start my business. I am very satisfied with their customer support as I really think they care about their customers. I hope the app will serve my business well in the future. Thank you!
Thanks for your kind review :) We're happy to help you; hopefully, this is the start of a long-term relationship! If you ever need assistance don't hesitate to reach our Support team again.
his product is incredible! And I cannot say enough good things about the sincere help we receive from support!! I recommend this to anyone looking to take their designs to the next level!!
Thanks for your review and kind words! We're so happy to be of help and we'll keep working hard to provide the best support possible!