Customily Product Personalizer

The app is overall relatively good for the purpose of your personalized products here is the pros and cons of my experience and why I choose another alternative.
Pros
1. It is not time friendly. Personalisation requires quite some time and a lot of repetitive tasks. 1.1 You can’t move multiple options at once. You have to manually click on each option position and set it to be in a different number. So if you have 100 options with condition that you need to move around you can imagine how much time it will take you and that will be only for one product option. (When I have made the suggestion they have told me they work on this feature two months ago) 1.2 You can not move multiple layers in the template editor window at once and you can not even select them unless they are in order next to each other. 1.3 The template editor window Is unnecessary small and It doesn’t take all of the screen. 1.4 You will have to resize all of your clipart artwork manually and re upload the new files in the library so you can LOAD them again in the preview template feature for faster loading in the product page. This can easily be automated so we don’t have to senselessly waste our time.
2. Missing features 2.1 The arch text doesn’t have stroke options (feature promised for a long time and doesn’t seem to require a lot of coding) 2.2 Finally the feature for automatic thumbnail from clipart has been added. 3.2 No location map (Mapbox integration) or Star/Constellation feature.
3. Bugs 3.1 Sometimes the app reverse the name of the templates you have just renamed. 4.1 The Automatic options creation from template feature doesn’t work properly sometimes, just stuck on loading (took the a month and 1 week to get response for this issue). Is not that it is such a big problem but if you have a massive template with 7 people and the systems decides “not today” good luck having to manually create options setting when you can not even load them from the library. You literally have to create an option, upload every single file, then thumbnail, set the conditions, set the ids, now imagine if you have 7 people and 25 different hair styles for each with at least 7 colours for each hair style. The Options Settings feature need complete rework. 5.1 You will have to start from clipart ID 2 (leave position 1 empty, they blame that on Shopify somehow) on everything you upload otherwise the clipart ID 1 stays loaded all the time and overlaps with other cliparts.
3. Price 3.1 To use the app you have to pay for the monthly fee and then start your work, this can easily be another way like you get to build your store and when you are ready to start advertising you activate your subscription. 3.2 The cost offers per sold product is reasonable. Cons
1. Great integrations with remove.bg to automatically remove the background of the uploaded photo.
2. The ability to create name patterns by connecting multiple text field from the template editor to a single name field in the option settings.
3. Color overlay on photos. Overall what is preventing this software to be truly great and crush the competition is the lack of effort and speed of execution. Im sure they will get there. Consider all options before making a choice because all of those types of software require quite sometime to learn and set up.

It's a good app, makes things super easy to sell by offering personalized products. Good speed and easy to use.

A very interesting customization plugin! It's helped me make all kinds of novelties that my customers really like, thanks!

I have just used this app for 2 months but I'm quite happy with this. The app is not easy to use but the speed load of the front site is good. Especially compared to another app like Tee in blue...
You will take a little time to familiar with all function of this app but when you done you will like this app. Highly recommend it to everyone who wants build a personalized store in shopify.

Mình là người mới mà nhờ sự giúp đỡ của các bạn hỗ trợ đã tiếp cận rất nhanh. Hỗ trợ rất nhiệt tình và chuyên nghiệp. Cảm ơn các bạn nhiều!

Customily is the best app out there for customization. The support team is fantastic and I always get an answer within a business day or less from them. They are able to get creative to solve any issues that may come up.

Best app for customizing your products. Flexibility 100% and always uptime. Worth it!
We have been using it for over 3 years and it only gets better.

We have been using this app long before coming over to Shopify. I was worried about how the transfer would work and if would we have the same performance and results. We have! Our templates transferred over perfectly and the Shopify app works great. Great app for creating product customizations. Highly recommend.

Today I received support by Zoom from Josema. It was an excellent meeting where my doubts were answered. This meeting with José helped me learn more about using Customily to improve my business. Thank you for the Amazing support we have received from you.

I would love to give this app a 5 star. It is amazing. However, I taught myself to use it and they have terrible help videos to get you started. It is really geared towards businesses that use print on demand services, however, we decorate all of our items and fulfill them in house. It does work great for us but you will have to figure it all out on your own. Also, I asked customer service to help and they told me completely inaccurate information that I later had to correct on my own to make it work. Just be prepared to spend A LOT of time working on this to make it work correctly. It is far from a plug and play app.