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The app offers many features, which is a strength. However, compared to other apps, it takes much more time due to some repetitive steps. There is also some difficulty in reaching support, and responses to questions take quite a long time. In fact, almost the only person assisting us has been Truong Quynh.
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We’re pleased to hear you appreciate the variety of features our app offers. We understand that efficiency is important, and we' ...
Johfre was so patient and thorough. Customily is exactly what I was looking for. This is a fascinating app and I'm so glad I found it.
Thank you for your wonderful review! We're so happy to hear that Jhofre provided patient and thorough support and that Customily is exactly what you were looking for. If you ...
This app is not that good:
1. this app is my second time using it. I looked at it as having a 9 day trial left, but it turned out to be a straight up charge. Not a good way to unsubscribe and get charged.
2. it's not cost effective and the clips in the library are old. Requires you to buy or design clips from somewhere else.
3. the clips in the library in the app cannot be deleted, and after I ...
Support (Cecilia) was on the ball and helped solve my problem.
Thank you for sharing your experience! We're so glad Cecilia could quickly assist you and solve your problem. Our team is always here to help, and your feedback means a lot ...
Jhofre went above and beyond when explaining to me how to integrate Customily with my shopify store!
Thank you for your kind words! We're so glad to hear that Jhofre went above and beyond to help you integrate Customily with your Shopify store. If you ever need further ...
Très réactif dans le support, a su apporter une solution efficace avec une vidéo explicative.
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis de savoir que notre support a pu vous apporter une solution efficace avec une vidéo explicative. N’hésitez pas à nous ...
Customily Product Personalizer has been a game-changer for my business! I recently had a meeting with Josema from the support team, and his assistance was exceptional. He took the time to understand my specific needs and tailored the support to ensure everything worked smoothly. Every question was answered in detail, and he went above and beyond to set me up for success. This level of support is ...
Thank you so much for your amazing feedback! 🤗
We're happy to know that Customily has made such a positive impact on your business. It's also wonderful that Josema was able ...
Great program to personalize your POD products. They even have premade designs that are easy to make your own, too! Some of the aspects take a little learning, but they provide tons of tutorials and videos on you tube to help you find your way. It's so worth it to learn because the finished products are amazing and customers love the attention to detail.
Thank you so much for your wonderful feedback! 😊
We're glad you're enjoying our personalization features and premade designs. We understand that there can be a bit of a ...
Great support
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It a good app, after the learning curve
Thank you for your feedback! We're glad you're enjoying the app. We’re always working to make the experience even more intuitive, and we’re here to help if you have any ...