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We just needed a form where customers can add there name to personalise products, this app does exactly this.
We installed the app and had troubles to install it properly. we Use the theme "Icon" and it seems often to be not very easy to install apps following the install instructions, because the code in "Icon" is so different then in the tutorials.
however, Master Raj came and solved the issue very fast by not only installing the app, but also by adjusting it to fit our needs.
Big thanks to your service and we are looking forward to use the app!
Very Fast and efficient. Super responsive and helpful support team. Thank you for your helping!!!!!!!
I used this app to add a text box to a product page and it worked great! Plus the support team was extremely helpful. Great choice!
Great app and great Tec service. We wanted to add one product which could include a customised message. This is great. We use a third party skin and the code was inserted for us.
Perfect solution! For less than the price of a cup of coffee, problems solved! Highly recommend. Top notch customer service.
so i had difficulty with the app and getting the options i wanted but tech support was able to get me a customized look and do my options better than i even imagined within 10 minutes.
Common theme here ... App install instructions dont work and Raj very helpful. And the price is great !!! Sure, Raj is helpful once you give him admin credentials for your site, and he's dying for a 5 star rating on first contact. Cmon People ... Dont fall for this. Dont give anyone admin creds TO YOUR BUSINESS for anything.
How about they fix the install instructions so things work the first time. ??
Hi,
I have checked the instruction video is working perfectly at our end.
If you send staff account invitation then we can also check and fix that issue which you face.
Also, we didn't ask anyone to put 5-star rating.
Thanks for your feedback
I needed help to when the custom product option box was not showing due to a different theme files setup from the theme I'm using and the team sorted out the issue pretty quick and all is good now. Thanks for this
The support team works great. They quickly helped to deal with the problem and connected the application.
My customers, could just complete the buying process without even uploading a picture or inserting text. I then tested it myself... You can just buy the product and skip the required information. And that´s beside i marked, that it is required for the customer.
So now i have tons of work and reparation to do. Thank you for this useless app.
Hi,
Sorry for your inconvenience.
If the customers are not able to upload an image then please allow us to check because sometimes theme JS conflicts on the product page.