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Perfect! Exactly what our store The Well Appointed Gentleman (http://www.thewellappointedgentleman.com) needed!
Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".
Thank you for your kind words. We are glad to help so many successful merchants from Japan.
We are using this app in our B2B Shop for the registration process. Very easy to create and to set up different forms. Most important for us is the feature that allows you to require various file uploads from registrant in different formats. Very fast and reliable support.
Glad those file upload fields are working well for you. Thanks for the excellent feedback!
This plugin is great because it shows you a spreadsheet with the data of each client, including what each one spent. And it also allows you to translate the fields, what is good for international sales. In addition, the staff are very attentive and are indeed concerned about constantly improving the app.
Easy to work with. Needed an adjustment, which was fulfilled.
This is the exact app I was looking for! I also had trouble with something and the team was able to help me quickly!
You're the exact customer we were looking for! Glad we were able to help you with your unique use case 😄
Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)
Kiitos kauniista sanoistasi 😍
C'est top et avec support très réactif !
Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau.
Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET.
Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité.
N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h
Merci beaucoup 😄
The Helium app has been a game changer for our business that sells to consumers as well as a trade audience. I love the convenience of the templated invite emails and ability to quickly get into a customer account and update if needed, or provide concierge service to our top customers and set them up on our end, just requiring them to create a password. The tags are where it's at. Such capabilities. We are really happy with this app as it has allowed us to simplify our pricing on our website for our different customer types which is saving us tons of time!
Thank you so much for leaving this review! Providing concierge service to top clients is such a great use case for the robust customer editing and tagging Customer Fields possesses.
I'm pretty sure Helium's bathroom needs a "Come Fly With Me" on Grasscloth treatment 🤩 I'll see if I can convince the boss.
Josiah was extremely helpful in helping me with the code and answering a couple of my questions. This app is easy to use. I love that now my customers can edit their info.