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Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
16. únor 2017

I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!

Cheekitribe
Jihoafrická republika
Doba používání aplikace: 7 měsíci
16. listopad 2023

Der Support hat mir Nett und Schnell geholfen mein Problem zu Lösen.
Das Problem wurde zu 100% vom Support behoben, nachdem er Zugang zu meinem Shop erhalten hat. :)

ROSIE ROSE
Německo
Doba používání aplikace: 7 měsíci
Vývojář Helium odpověděl 17. listopad 2023

Wir freuen uns sehr zu hören, dass unser Support-Team Ihnen helfen konnte! 😎Vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung abzugeben! Wir hoffen, dass Sie uns in Zukunft mit allen Bedenken kontaktieren 😊

4. duben 2018

WOW! Seriously the most helpful and responsive customer service team. Chelsea was beyond helpful. Not only is the user interface super easy to use and novice friendly, but Customer Fields was more than happy to custom integrate additional functions based on my needs...AND DID IT FOR FREE! 10/10 Hands down the best customer service on any Shopify App out there.

Pop Art Paws
Spojené státy
Doba používání aplikace: 6 měsíci
28. prosinec 2018

Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.

The Backroads Reading Room
Spojené státy
Doba používání aplikace: 6 měsíci
31. srpen 2015

Awesome App.. Very simple install.. If I may suggest

I would place the " Edit Your Account " just after the "

{{ 'customer.account.view_addresses' | t }} ({{ customer.addresses_count }})

"

at the bottom of the "templates/customers/account.liquid" file for those of you without coding experience.

Love the app..

Uspressure
Spojené státy
Doba používání aplikace: 6 měsíci
22. prosinec 2015

One of my customers called me last month saying "I have entered the correct phone number but my country code is incorrect, and now I cannot edit my account details now, what should I do" OMG! I was in a fix and spent 3 hours trying to figure the *** out of the codes, but all in vain till until I found this app. Hail, respect, cheers. Wouldn't mind paying a few bucks a month for this.
Feedback: You may want to add a few more customizable options.

The Vintage Cart
Malajsie
Doba používání aplikace: 6 měsíci
31. srpen 2023

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

DJ Wholesale
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Helium odpověděl 1. září 2023

👏🏼 We are so happy you're extremely satisfied with Customer Fields. We're excited to hear that we could find a solution with you. Our support loves being helpful and expedient 🙂

8. únor 2018

Awesome! Easy integration and great customer service.

Kinder Bilingue
Spojené státy
Doba používání aplikace: 6 měsíci
11. březen 2017

Awesome support and great product... I know nothing about coding and these guys are quick at helping out. Thank you :)

Sacred Llama
Spojené království
Doba používání aplikace: 6 měsíci
25. duben 2017

Great app. for customer data management. I installed this app. to build our customer data base for my business. They provide free install service and it was very helpful to me although I do not have any programming skills. One thing I would like to suggest to Customer Fields to apply indicating mark of each required fields in create account page. I created so many fields but some customers do not like to fill out all of my fields, and I would like to offer to required field and optional field option and it would be very helpful for improving customer account registration.
Any how, it would be the best option in Shopify app stores.

Fashionlandmarks
Spojené státy
Doba používání aplikace: 5 měsíci