Helium Customer Fields , 355 değerlendirme
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This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.
We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review
I have been using this app for a little over a month now and I love it! Before customers were only asked for an email when creating an account, but with this app I can add a password section.Before, when a customer signed up using their email, we would have to send them an account invite so they can create a password and we would not receive any responses half the time. The app allows for several different form fields and I would defiantly recommend giving this app a try.
I am very happy with the professional service.
I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!
Wow, incredible feedback! Very gratifying to hear, thank you 🙌
It works exactly as presented. Thank you Customr team for the great work.
The app is fantastic. Very complete and has a system to assign processes and behaviors in a very easy way, without the need for programming and complicated configurations.
In my previous review I complained that the PRO subscription only had 2 forms and it seemed to me an excessive price, but it is fair to modify my review, when the company listens to its users and makes improvements adapting to the needs of its public.
Not all companies follow this policy and I congratulate the HELIUM team for expanding the number of forms. Thank you!
UPDATE: We've increased the form limit on the Pro plan to include up to 5 forms! We hope this helps you get more value out of the app. Cheers!
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I truly appreciate your candid feedback!
We are a small team, and we aim for two things when considering our app's pricing: 1) provide as much value to merchants as possible and 2) charge enough to maintain the app and keep adding new features.
Our Customer Success team will reach out to gather more information about your specific use case, and we appreciate your insight as we try to improve the app for everyone. 💪
This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!
Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.
Thank you for the excellent feedback!
We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.
Tested the app and it works fine. I don't know if it will be easy for other people though since my website isn't running yet. If I don't have any complaints I will rate it 5 stars.