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An app that was JUST what we were looking for! Our cause-related efforts raise funds for a select number of organizations, and now we're able to highlight each of them with a variety of tools. We reviewed several donation apps before selecting Shop for Good and it's such a fantastic app. If the customer service we enjoyed during on-boarding is any indication, Shop for Good will prove to be our best decision yet for our recently redesigned site. Set up is straightforward, donations collected automatically, and our team can rest assured knowing all is handled. Shop for Good is allowing us to execute successfully on what has been a company goal - giving responsibly!
Follow up. We were refunded the value corresponding to the mistake. Still looking forward to have to option to donate online, without compromising our POS operations. The features and values of giving back online are important for us!
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I installed this app for my website, and they are charging me for the sales we had at our RETAIL BRICK AND MORTAR STORE through our point of sale system!!!!!!!! ???? . This is an app for online sales, where costumers can select a donation they like, so we give back! That said, this is NOT meant to be for my in person POS (Point Of Sale) operations business, where they don't even know that's an option!!!! Seriously?
Thank you for your feedback and for your inquiry through our support channels as well.
We apologize that there had been confusion regarding your POS orders and have remedied things both on the backend and for your processed amounts for the month as soon as we were made aware of the issue.
We work very hard to make sure our brand partners are happy as customer service is our top priority - please let us know if there's anything else we can do to remedy this for you.
Thank you for joining us in making the world more connected through giving back and we look forward to continuing to serve you.
Amazing customer service and support! Easy to install and get up and running. Great features with frequent updates. Such an easy way to help support the non-profits that we love!
Do you support different languages?
Hi there! Yes we do! Our team will reach out to get more information and send next steps. Thank you!
I cry fowl play - We removed this App after a brief test and just recently were charged for a transaction that never went through? this needs to be investigated by Shopify it's a fraudulent charge ...
Please contact us at support@dailykarma.com so that we may investigate further & remedy this for you. We pride ourselves on top-notch customer service and are confident that we will resolve this quickly. Thank you!
-Update 4/8: Per our emails, we're sorry to hear that an order had gone through while you were testing our Shop for Good app. Since we weren’t notified that you had not intended for the order to go through, our system treated it as a regular donation that needed to be processed. We believe in full transparency and assure you that no foul play occurred. As a result of your request, a refund has been issued to your card.
We work very hard to make sure our brand partners are happy as customer service is our top priority - please let us know if there's anything else we can do to rectify this for you.
We were looking for a way to do a fundraising campaign for the Ukraine-Russian war. I was really excited to see Shop for Good. Then I read the fine print. After a 7-day free trial, the MINIMUM price for this application is $270 a MONTH. As a small business owner just looking to do something good that price point is completely unreasonable. Personally, I think a company that is making that kind of profit from other companies that want to use their brands to build social awareness, raise money for good causes, and use their platform for good and charge $270 a month is despicable. Shame on you. It's not Shop for Good. You should have called your company Shop for Greed.
Thank you for your feedback. In an effort to ensure that all partners have affordable options regardless of where they are in their giving, we do offer a starter plan that has no monthly subscription cost - I think you will find it robust and allows you to give back while also ensuring all commercial coventuring compliance standards are being met. This includes our most popular features like Round-Up and Add $1 as well as the ability to manage your % of sales campaigns.
Our other tiers of service involve personalization and enhanced features to support merchants as they grow in their giving. I welcome the opportunity to have a direct discussion with you about this and any other concerns you have.
Sincerely,
Patrica Dao
CEO
Absolutely love this app! This has helped me and my customers feel good about shopping on my website!
Fantastic app. It helped automate our donation process. Saved us so much time! We had to do everything manually before.