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We needed at more robust report tool for tax purposes than Shopify offered. As a cigar brand, we have to track cigars separately from the numerous other products we sell. Data Export has been exactly what we needed. While I can't honestly say how easy the reports are to create, because I merely contact their customer service and have them create the report template for me, I can say that their customer service is outstanding. It never takes them long to create the template, so I imagine if I took a few minutes to learn, it wouldn't be hard, but that's on me! I get what I need with the help I need when I need it. What more can I say?
This App needs a 5 star review based on its customer support alone. Its honestly incredible. Any stupid question by myself is replied to promptly and then they will patiently stay on the chat with me until I'm able to build the report or gather I data I need. Excellent.
After 1 year of usage, I can confirm that they have improve in term of live support.
But every few months there is some repeating problem with the exported data.
Hope they can fully help me solve it.
When it works it really helps with my work flow.
Awesome app with even better support. Reuben walked my through everything I needed to know. Would highly recommend!
Really useful app for us to get accurate Customer Journey data in reports. Support was really helpful and quick as well!
This app fills in all of the gaps in Shopify reporting. Can't recommend enough and their support team is super responsive, fast and so helpful!
The app is great and the support is outstanding! Every time I had a question Jaba helped me right away. Thanks again! Saved me a lot of time.
very useful and customer service helps you out very quickly! they gave me an example of the perfect report according to my orders customization. it works really well!
I reached out for help and they were able to create a custom report for us super fast. I'm so glad this exists to fill the gap that Shopify has
Very good app, this app will do all the reports you need, very good customer care with the online chat.
We highly recommend