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Great app, support was fast and able to customise a report for me. It's efficient, cost effective and matching all my needs.
Great app plugin. Recommend everyone to install and use. There is a lot of table information inside, all your data can be downloaded from here. The customer service staff is very patient and helps us download the form and the correct data information. Highly recommended!
The app is super helpful in increasing transparency and traceablilty in our shop. Their support is very helpful and responsive in building tailored reports. Really a 5 Star Service.
Great easy to use application. Increasing efficiency in obtaining information that would have required checking orders manually in shopify.
Support team are super helpful and can assist with custom reports and / if something isn't working/looking like you expected. Definitely best customer service team dealt with over chat.
I had to get this app to find data that i felt should already be available on Shopify. i needed to know our actual shipping costs. basic, but shopify doesnt do it, so i got this app. The customer service was exceptional and they custom built to our needs within minutes of requesting their help. Highly recommended.
great app i downloaded 5 other useless apps and they couldnt do the simple work i wanted data export made it look easy. Thanks for everything!!!!!!
Amazing support from their staff. And achieved a very custom report I was after. Would recommend to all.
Unbelievably amazing customer support. I expected a reply from them in a couple hours, but it happened in a matter of minutes...
I could talk about their customer support quality forever!
The App is excellent too. Has tons of custom options that will definitely fit all your needs and if you don't have the knowledge they will definitely take care of you.
The scheduling system is the cherry on the cake, because having worked with multiple data exporting apps, this is the only app that allows you to schedule the same report for daily/weekly/monthly deliveries all at the same time.
They definitely deserve to be at the TOP in their industry
I can't say enough good things about this app. I'll get into exactly why in a minute but before I do let me just say I have never experienced an app with this level of help and support. Even apps I have paid hundreds of dollars for, I have never experienced this level of support and that made a huge difference to me.
In any case as for what this app is good for, I'll tell you what we are using it for and maybe that can help you decide if it's for you.
We were really struggling to find a solution for a complex issue involving our cost of goods sold, which changes on a daily basis, and our net sales/orders. We had to total these items manually on a daily basis and it was driving us crazy.
Being a little technical myself, I looked into setting a custom metafield for each one of our products wherein we would input our cost. However Shopify by default and by any means other than this app, as far as I know, had no way to export this custom metafield with the other data from our orders such as the price paid (including discount codes).
I emailed the email address above and asked if this app could handle that for us and I got an immediate and helpful response saying they could set it up without any problems.
They also have a dynamic field for actual price paid per item, which is extremely helpful to us because it calculates if any discount codes were used for the order and gives us the actual price paid, after discounts, allowing us to compare it with our COGS and see exactly what we're making each day.
Anyway I am rambling a bit here about our specific use case but the bottom line is that this is a fantastic and invaluable app when it comes to pulling, organizing and outputting any and all data from Shopify.
I am not sure what I'd be doing without this app but I am pretty sure I would still be looking for a solution driving myself crazy.
Thanks again to Freddy and the support team for doing such a fantastic job. Keep it up!
And if you are wondering whether to get this app, or if it can do exactly what you want it to do, I encourage you to stop searching endlessly and trying to learn all the technical details (like I did for weeks and weeks) and just e-mail these guys.
They will give you a straight answer in a short amount of time and my guess is they can do exactly what you want and need without any extra cost. And then you can focus on the things your good at and your store needs and let these wizards handle everything else!
Probably my best experience so far with installing a Shopify app.
Great app and amazing customer service. Love the live chat function. Special thanks to Shawn for helping us to copy all the reports and schedules from our other store instance. He fully understands our business needs and has been very patient and helpful during the process.