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I was having some issues formatting a report properly, and so after a few days of trial and error I reached out to tech support. I communicated quite a bit with Reuben, and he was incredibly knowledgable and patient with the issues I was having. We communicated back and forth until the issue was resolved. I couldn't say anything better about this app and the people behind it!
very useful app with great customers support, highly recommended and easy to use. five star review for sure
Excellent customer service. Chan spent a good hour helping me build out the report with correct filters I needed in order to reconcile out shopify sales with our ERP sales. And when a filter wasn't available in their current build, he very kindly offered to work with his development team to get the filter we needed.
Very very helpful app. We need to report out music sales to the German Top 100 charts which requites a very specific report that I can now easily generate with Data Export. Very kind and helpful support, too!
Great UX design, very easy to create and modify reports. The support team is great - very responsive and able to assist with any issues.
This app is great to run all reports you may need! It is something we were lacking within our company and now we have daily reports sent. You create it once and forget about it! Very helpful to keep track of your business. Their chat system is also great when you have a quick question. Just had them edit a report we had to gather the information we were missing. They worked hard and fast to deliver this report to us. Very helpful
I've used this app across multiple stores and the support is superb. The reports could always be made faster, but either way it helps me out BIG time! :)
Great customer service! They created a report for me and will help me integrate all my 7 sites so that i can run 1 report instead of 7!
Without a doubt the most absolutely amazing and mindblowing service. Live chat function is great, response is quick, and they help with customisation. No regrets.
The app is easy to use and for the past 2-3 years have used it for several different purposes. Great design and features. Recently--on two separate occasions--I've had a question or two so I chatted online. The two different "chatters" were very efficient, personable, and most important, skilled. I highly recommend this app.