Data Feed Watch Shopping Feeds

Marvin and the team were brilliant with their onboarding. The have built a powerful tool to help fix our e-commerce feeds in a very easy and quick process. Highly recommend

Well not impressed did not do much for me. not a very friendly app. no analytics either.

Updating my review from 5 stars as the customer support is as good as non existent.

I sent support a request to enable variations in my listings as advised in their blog but several days have passed and zero response.

79 Euros is not a small amount and I'd expect a response within max 2 days. There are apps out there that charge far less but the support on them exists.

A shout out to Marvin for being helpful and all but the support team not responding and being non existent makes this company not pleasant to work with.

There is no way I would pay 79 Euros for non existent support, no way at all.

The feed itself is quite nice and powerful but what good is all that if support is non existent. Imagine having an issue and you get no support.

I would NOT recommend this app or company at all.

Update: Updating in response to DataFeedWatch response.
Way to vilify your customers by claiming that I didn't accept your apology. I only declined compensation as I felt I am not entitled to it as I didn't pay anything in first place and decided that I want to move back to a different service with another supplier. I never refused your apology and even explained that this review is left as is for May 2023 so that hopefully if you improve then your future customers will see new comments as a reflection of your improvements made. So please don't make it look like your customers are evil.

This app is critical to organizing and linking your products correctly. The customer service team is incredibly helpful. They guided me through the set-up and within 1 hour, I was up and running with the correct product names, IDs, descriptions, etc. Because a lot of coding was done on the website, this was a pain point but Data Feed Watch was and is the solution!

Paweł and Emanuele are great. They made onboarding super easy and smooth. They answered all of my questions and gave me the confidence to dive into this awesome app. Highly recommend.
Thanks guys and DFW!

I expected more by DataFeedWatch because although they provide the Skroutz channel, they failed to customize the feed so to meet Skroutz's requirements.
I also was charged (probably by Shopify) a month of subscription while I unistalled the app on time during the trial period. The DataFeedWatch's support helped me and I got my refund. The whole experience though of trying to get back my money, was really long and difficult. This was because initially DataFeedWatch didn't agree with the actual uninstallation date. They told me that the uninstall took place on later time, after trial expiration, which was not the case, as the Shopify team proved. Secondly, although the refund was released, I had no feedback on this, either by Shopify or DataFeedWatch.

Great platform, it has resolved some ongoing issues we were experiencing with our Google Feed and allowed us to optimise our product listings on both our store and in GMC.
The platform is very easy to use and we've received awesome support from Marvin!

Responsive team, great app for a company with a large SKU list like ours. Set up has been relatively easy and fluid.

Powerful app with lots of functionality to improve product feeds across multiple platforms. It's not easy to understand when starting out but the customer service team is good and each time we set up a new channel it gets easier.

The app is very user friendly! I was able to set this up on my own and booked an onboarding call with Emanuele to verify all was correct. He was very friendly, super helpful and was able to help me through a few small optimizations for my Google Shopping feed. I highly recommend!