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Super service on the chat if you run into an issue, and needs help with the setup. The interface and the documentation for setting up more advanced feeds is not a 100%, but the seems as the feeds are running well always.
Hi!
Thank you for your feedback! We're glad to hear that you've had a positive experience with our chat support. If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us.
~Milosz / DataFeedWatch
Casper was super helpful in addressing the google issues we were experiencing.. if only Google were this helpful!
Hi,
Thank you for your glowing review! We're happy to hear that Casper was able to assist you in addressing the Google issues you were experiencing.
If you ever encounter any more challenges, please don't hesitate to reach out.
~Milosz / DataFeedWatch
Wonderful product and service. The customer service is prompt and effective. The feeds are fast and accurate. What more can you ask for. 5-Stars all the way!
The app is great to sync your catalogues with Facebook and Google, and the support its amazing.
They have helped with a lot with my shops.
We've been using this product to help with feed management for a while - really good dashboard (very user-friendly) with a great support team.
Hi!
Thank you for your great words, we appreciate them! Don't hesitate to reach out, if you need any help with your data feeds :)
~Milosz / DataFeedWatch
Always helpful and quick answers!
Thank you for sharing your feedback! We're here to support you every step of the way, so if you have any further questions or need assistance, don't hesitate to reach out.
~Jamie / DataFeedWatch
Awesome
Helpful
Great Support
great one. not cheap but works. recommended to all shop owners. must have app. connect to hundreds of channels
Great app & support. I needed an automated solution for my dynamic feed to Google Merchant Centre & the app does the job tremendously well. There support is exemplary & they make sure everything is set up and working correctly.
I have been under a tight deadline to hit and test out lifestyle images on our feed. DataFeedWatch got me set up and going in less than a 48 hr. time frame. Scheduled 2 calls to ask questions and then to get fully set up. I was in constant communication via email and had great chat support.
Before this, I connected Flexify which has taken almost a full week for them to "try" and get the errors fixed and even blamed Shopify that the feed was too big and Shopify couldn't handle it. Also, they couldn't set up a different collection other than the "All" Collection. I've had a feed pulling from a collection where I have excluded product already and they wanted me to do more work to exclude products from within Facebook. Waste of time.
With DataFeedWatch, you have so much control! And they walk you through everything. I'm still in the free trial, but I doubt I will go anywhere else with how good the set up has gone and the customer support. Flexify just sent me to Shopify documentation with no solutions at all. Point is. Don't waste your time with Flexify, get set up on DFW and schedule a call.