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A great team that are helpful from start to finish. Marvin Flores & Emanuele Ramacci have been a wonderful to work with thank you guys for your help.
Hey!
Thank you for your kind words and positive feedback! It's always our goal to assist you effectively, and we're grateful for the opportunity to be of service.
If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your acknowledgment and value your business.
~Milosz / DataFeedWatch
Cancelled my subscription prior to my free trial ending and I keep getting charged on my credit card.
I received a refund after following up but was advised that I needed to cancel my DataFeedWatch Account and not just delete the app from your Shopify account which was not clear initially.
Hi!
Thank you for sharing your experience, and we apologize for any confusion caused. We're glad we could resolve the billing issue for you and provide a refund. Your feedback is valuable, and we'll work on improving our communication regarding the cancellation process to ensure clarity for all users. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
~Milosz / DataFeedwatch
Charged me $128 when I never used the application. Tried reached customer service about this charge multiple times and no response. Would not recommend.
5 Stars and Marvin is a legend with his onboarding process. Great to see he is keeping fit also! Very happy with the solution and highly recommended. Easy to deal with, flexible solution and great fit for purpose.
Hi,
thank you for your positive feedback about our application and Marvin! He is a legend indeed :-)
If you have any further questions or comments, please don't hesitate to reach out to us. We're always here to help!
~Milosz / DataFeedWatch
The app is wonderful with great and easy to follow rules. The support I received from Emanuele was very helpful. He was patient, answered my questions and assisted me with setting up the mapping rules.
Hi!
Thank you so much for your excellent words! We know that data deed optimization is not an easy ride! We’re glad that we can assist you :)
~Milosz / DataFeedWatch
We are currently in the first trial phase of using Data Feed Watch and feel confident that it will significantly boost our brand awareness and organic search impressions. We have been working directly with Marvin and he is making the process very simplified, and he is always available for a call, taking it step-by-step with us as we are working through the internal feeds set up phase.
Thank you for your kind words! If you'll have any questions feel free to contact us!
~Milosz / DataFeedWatch
Their app is definitely helpful in improving the effectiveness of Google ads, as it allows Google to better understand our products and presents clear tables for us to input information. Additionally, as a beginner, Marvin helped me understand the entire working principle through online meetings and provided a concrete case as a teaching example. Pawel has also set up an initial feed for Google, which is really great. I applaud their professionalism and customer service.
Hello!
Hi! Thanks for your excellent rating!. Classic Marvin- he always does his best whenever our customers need help!
Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us.
~Milosz / DataFeedWatch
I have cancelled the plan before the trial finished and they keep wanting to charged my card. Send them emails, no one answers. Is this some kind of scam? Cause I don't know how to call it otherwise. Stop trying to charge my card!!! I will not pay for your service who has done a mess in my catalogue
I had two issues within the first 10 minutes of using it - usually not a good sign. When I contacted the support I was asked (by the support person!) to pay for the solution during trial. Very weird. The customer support was also not very understandable and did not really try to be helpful. Unfortunately 1/5.
Hi there,
We’re sorry to hear that your first encounter with DataFeedWatch was disappointing.
It looks like you had started the process to begin your free trial, but still needed to confirm that you’ve accepted the charges in your Shopify account. This is necessary to start every trial, but please be rest assured that we never collect any payments before the trial has ended.
We’ve been in touch and are more than happy to solve the issue you’re facing. There are a couple of solutions we can go forth with. If you’d like to give DataFeedWatch another go, please feel free to reach out to us via chat or email and we’ll get it sorted.
~Milosz / DataFeedWatch
I used this app to help me get my data feed right. They helped me step by step with photos and examples to solve my every issue. I am grateful I found data feed watch. They got my ecommerce business up and running. Customer service is unbelievable , they reply you anytime. One of the most amazing customer service ever. Thank you Datafeedwatch .
Hi! Many thanks for this excellent review. We are really happy to hear that our app could contribute to your growth, and our support could solve your data feed issues. We're thankful for amazing customers like you!
~Ewa/ DataFeedWatch