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This app is exactly what we needed for our upcoming launch!
I found DC Pre-orders through a comment somewhere on a Shopify support page and it was clear that Basil (founder) was a helpful person.
When I downloaded the app, there were a couple of features that weren't yet available so I emailed their support to see if something could be done. Basil had replied by the time I woke up the following day saying he could implement both of the features I was looking for. Within another day he had updated one of the features and within another few days, the second feature was also ready for us to add to our page.
There are definitely other apps that probably do the same thing, but if you appreciate top-notch customer service and a founder who cares about helping people, please choose DC Pre-orders.
Thank you so much for the thoughtful review! 😊 I'm thrilled to hear that DC Pre-orders was exactly what you needed for your upcoming launch. It's great to know that our customer service and responsiveness to your needs were helpful to you. Your valuable feedback has also helped us improve the product, and for that, we are truly grateful. We appreciate your support and look forward to continuing to assist you in the future!
So far, so good!
A solid replacement for our previous, now defunct, preorder system. It does what it's supposed to do, and gives us plenty of control over how we ha del out-of-stock, back-ordered, and pre-release items. Very easy to use!
Thank you for the positive feedback! 🌟 We're thrilled to hear that our app serves as a reliable replacement for your previous preorder system. We appreciate your support and are here to help anytime.
Such a good pre-order app. Easy to use and set up, with exceptional support and customer service. I had questions/feedback about the features and workings of the app and Basil and his team went above and beyond to help and respond. Was set up in minutes on my site and works flawlessly. I would recommend it if you are looking for an intuitive pre-order app that leaves room to grow.
We're absolutely delighted you found our app intuitive and easy to use. Your kind words about our team are deeply appreciated. Thank you for the wonderful review! 🇨🇦🌟
Great app, has good features and good looking widgets, totally recommend it over other apps, also the plans are good
We're delighted to know you're enjoying our app and its features! 🙌 Thanks for the 5-star rating and your amazing feedback! 🎉
This app is perfect! I had some snags getting it set up but the customer support was top notch! I highly recommend giving this app a try if you need to take pre-orders!
It's fantastic to hear that our app is serving you well! 🙌 Thanks for your patience during the setup process and your glowing recommendation!!
Great support and fast rensponse! A+
Basil helped me solve my problem by responding within hours, all smooth.
We're thrilled to hear you had such a positive experience! 🤩 Your kind words are truly appreciated. Thank you for your amazing feedback! 🤗
This app solved my problem. I will recommend it to all my friends who use Shopify. The support responds quickly. Thank you, Oscar!
We're truly grateful for your kind words and support! Thank you so much, Oscar! 😊
I change quantity to 0 and then it shows the pre-order button. Good. I changed quantity back to 1 and the pre-order button stays, does not go back to regular purchase button. This program is not ready for prime time.
Hello Synergy Tubing, we're sorry for the inconvenience you've faced. We've attempted to contact you multiple times to help resolve this issue but haven't heard back. The issue you are facing might be due to an incorrect pre-order type selection.
Please reach out to me, and I'd be delighted to assist you in getting set up with your pre-orders. We truly appreciate your understanding and look forward to helping you.