Değerlendirmeler (72)

Toplam puan
4
Puan düzeyi başına sayılar
  • Puanların %65 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %14 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 1 yıldıza sahip
22 Ağustos 2024 tarihinde düzenlendi

App is ok and does the essential functions of inventory management. Has lots of integrations. Its quite expensive though for an SME with a lot of tools that aren't necessary and the interface can be a little complex to work with. Support also need a bit of pushing to get to the heart of issues and responses can be poor at times. Reporting module needs some work.

Girl And The Sun
Avustralya
Uygulamayı kullanma süresi:2 yıldan fazla
6 Eylül 2023

Recently after the merger with Cin7 (previously dear system), the support and issues have increased. We have a major bug in product integration for last 5 weeks and still waiting for resolution. For them it is not a priority and no proper work around provided. Not sure if this is faced by any other customers.
No escalation channel, no account manager support.
We are a customer for last 3 years but now looking for replacement.

LuxuryPromise
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
12 Temmuz 2018 tarihinde düzenlendi

DOES NOT sync inventory between Ebay, Amazon and Shopify. Or it doesn't seamlessly. I wanted to see my inventory on one page, but Marketplace Listings were in the Integration Channels --> Listings page, but Shopify was in the Inventory --> Product page. Exchanged emails with Support before getting a workaround solution, which wouldn't have streamlined anything. The interface was pretty and semi-intuitive , which is a shame.

Mkstore2109
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün