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Dear Love Dropshipping has been an excellent partner for my business. Their product quality is great, prices are competitive, and order processing is smooth and reliable. Shipping is timely, and the tracking updates are clear, which really helps keep customers satisfied.
What stands out the most is their customer support, professional, responsive, and always willing to help resolve any issues quickly. They make dropshipping easy and stress-free. Highly recommended for anyone looking for a trustworthy and efficient dropshipping supplier!
Hi AA LLC,
Thank you so much for your wonderful review and recommendation!
We’re delighted to know that Dear-Love Dropshipping made a positive difference for you.
Your satisfaction is what keeps us going, and your support truly means everything to us.
If there’s anything else we can assist you with, we’re just a message away.
Thanks again for being part of the Dear-Lover Dropshipping family—we look forward to continuing this journey with you!
Warm regards,
The Dear-Lover Dropshipping Customer Care Team
Fantastic service from start to finish. Every order has been handled smoothly with reliable fulfillment and great communication. Big shout-out to Ella, my sales manager at Dear-Lover — she’s always responsive and genuinely supportive. Really appreciate the consistency and the way they take care of their customers!”
Hi JAG Universal,
Thank you for your kind message! We’re so happy to hear that Ella made a difference in your experience.
We’ll definitely share your appreciation with [him/her]—feedback like yours means a lot to our team.
Please feel free to reach out anytime—we’re always here to support your business journey.
Warmly,
The Dear-Lover Dropshipping Customer Care Team
I love this drop shipping store. They go above and betond to help you out and very supportive. Their products are great and easy to drop ship into the store. Thank you and looking forward for more updates on your end.
Hi CHIC TB,
Thank you so much for your kind review and recommendation!
It’s always a pleasure to hear that our service is helping your business thrive.
We’re honored to be part of your dropshipping journey and will continue to do our best to support your success.
Don’t hesitate to reach out if you ever need anything!
Warmly,
The Dear-Lover Dropshipping Customer Care Team
I have spent HOURS trying to troubleshoot why all my dropship items show "sold out" on my site. Not worth the time (which is money) wasted. Cannot get a response from customer service.
Hi there,
We're sorry for the frustration this caused and truly understand how disruptive this can be for your business.
The "sold out" display issue is usually related to Shopify settings rather than the products themselves. The most common causes are:
Shipping location not configured correctly, or
Inventory sync delay after warehouse/location changes (a Shopify cache issue).
Both the cause and step-by-step solutions are available in our FAQ and Help Center, and this issue is typically resolved quickly once settings are corrected or the store cache is cleared via Shopify Support.
We apologize if you felt unsupported and would be glad to assist directly if you reach out again. Thank you for sharing your feedback — it helps us improve.
Best regards,
The Dear-Lover Dropshipping Customer Care Team
Extremely slow shipping, low quality products, stolen images and more!
Hi Wranglin' Daisies,
We sincerely apologize for the issues you've encountered with both the product quality and shipping delays. We understand how frustrating this must be, and we truly appreciate your patience.
Regarding the shipping issue, we know how important it is for your order to arrive on time, and we regret any delays caused. We are actively working with our logistics partners to improve delivery times and ensure better tracking updates for our customers. Please share your order details with us at hello@dear-lover.com, and we’ll do our best to provide an update and assist you in resolving this matter.
As for the product quality, we’re truly sorry that it did not meet your expectations. We take quality control seriously, and your feedback helps us improve. Please reach out to us, and we will be happy to arrange a resolution, whether it’s a replacement, refund, or any other suitable solution.
Your satisfaction is our top priority, and we appreciate the opportunity to make things right. Please don’t hesitate to contact us—we’re here to help!
Best,
The Dear-Lover Dropshipping Customer Care Team
Update 3rd May25
Dear lover have stoped sending my orders since the 29th April and I don’t know why. The lack of communication is diabolical. No update on why orders are delayed- nothing and I’ve messaged them several times with no reply from them
I’ve had an order with item missing, and they not responding to my communication
Nov 24th:
Communication is lacking, but they have showed a light improvement, so have amended this review.
Even though I have my settings to not order out of stock items, customers have been able to order out of stock items on 2 occasions now.
Hi Beagle Boutique Fashion Outlet,
We are truly sorry to hear about your recent dissatisfaction with our store experience and customer service. Your satisfaction is very important to us, and we regret that we were unable to meet your expectations this time.
Regarding the issue with customers being able to place orders after the product is out of stock, can you provide relevant screenshots so that our technicians can review the issue - please contact us at hello@dear-lover.com with the relevant information and we will be happy to resolve the issue for you.
In addition, we sincerely apologize if your interaction with our customer support was not as helpful as you should have. We are actively working to improve our service to provide better assistance and a smoother shopping experience. Your feedback is invaluable and we will use it to ensure better support in the future.
Please do not hesitate to contact us - we sincerely appreciate your patience and the opportunity to resolve your issue.
Best wishes,
The Dear-Lover Dropshipping Customer Care Team
Dear-Lover is helping me streamline the process of my boutique. Making it easy to reach more customers. The quality of their merchandise is very good and I am confident when I sell their product. The shipping is very slow and expensive that is sometimes a challenge and a deal breaker. But I love their merchandise.
Hi The BluPepper Boutique,
Thank you so much for your wonderful feedback! 💖 We’re thrilled to hear that you and your customers love the quality of our products and that our fast shipping meets your expectations. Providing top-notch products with quick delivery is our priority, and we’re so happy we could make your experience great!
We appreciate your support and can’t wait to continue serving you! 🚀✨
Best,
The Dear-Lover Dropshipping Customer Care Team
Crystal is amazing to work with. Extremely helpful. Clothing is always great quality. I have never had anything shipped incorrectly and this is HUGE in the retail world.
Hi T.T. Boutique,
We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that Crystal provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day!
Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊
Best wishes,
The Dear-Lover Dropshipping Customer Care Team
My number one partner. Dear-Lover Dropshipping is the best. Integration works perfectly and easily. Sync and updates are prompt and accurate. The staff works hard to facilitate transactions and shipping is fast. My customers also respond more positively to Dear-Lover products than other offerings in my store. I look forward to working more with Dear-Lover Dropshipping. Ella is my contact and she always helps to inform me of issues that need attention. What an inredible asset sheis to Dear lover and my company.
Hi Chaelisa's New Jammies,
We’re so grateful for your kind words! 💖 It’s fantastic to hear that you love our product quality, fast shipping, and the outstanding service from Ella. We’ll make sure to share your feedback with them—it’ll make their day!
Providing you with top-notch products, quick delivery, and exceptional support is our mission, and we’re thrilled we could meet your expectations. Thank you for trusting us, and we’re always here if you need anything! 🚀✨
Best wishes,
The Dear-Lover Dropshipping Customer Care Team
This app is easy to use but I wish I didn’t have to spend so much to get orders out to my customers .. $33-40 for shipping…
Crystal is very good. I Iike how easy you can upload products. I just don’t like that I have to spend close to $40-60 for a item that should cost me less than $15…
Anyways this app has high quality items and been around for 15 years great!!!
Hi TheBeachedBearBoutiqueLLC,
Thank you so much for your honest feedback and kind words about Crystal and our product quality! We’re glad to hear you find the app easy to use and appreciate the high standards we maintain.
Regarding the shipping costs, we understand that shipping fees can sometimes be higher than expected. Our team is continuously working to optimize shipping options and negotiate better rates to help reduce costs for our valued sellers like you. We truly appreciate your patience and support as we improve.
If you have any questions or need assistance finding more cost-effective shipping methods or products, please don’t hesitate to reach out. We’re here to help!
Thanks again for being part of the Dear-Lover Dropshipping family.
Best regards,
The Dear-Lover Dropshipping Customer Care Team