Indian Logistics Services , Počet recenzí: 85

The app is very useful for uploading bulk manifests to Delhivery (the courier service that we are using). But there are two major functions that are lacking:

1. I can't update tracking numbers to Shopify orders in bulk. Have to go to each order individually in the App to update tracking numbers - the process is very tedious as even that is not a single click functionality - you have to click, select a check box, click again and wait till the app updates the tracking. Since this morning (10March17), that feature has also stopped working, so essentially there is no way I can update tracking numbers to orders now.

2. The return address field value in the packing slip printed through this app is different than that printed from Delhivery website. So after uploading manifest from this app, I have to go to Delhivery website and print the packing slips from there. Delhivery has separate address fields for Seller Address (registered address) and return address (the address to which the RTO shipments are to be sent). This app does not take different values for these two fields, and even if you give two different values, it will print the same address in both the fields.

If you solve these two issues, (which are major issues for us), we will upgrade this app to 5 stars. The app is good no doubt, and right now we don't have any better option, but not fully satisfied with the functionality (at least for Delhivery).

Thanks to Jaron Smith, he resolved my issue very swiftly and the app is a must have for any Indian store to connect with courier panels and have billing to returns solution in one simple and easy to use app.

WONDERFUL AND AWESOME SUPPORT 24X7

Best app for ever..but unfortunately i am unable to ship the shipment from this app,due to pop up showing warehouse error,i try lot of times to apply the warehouse details.but no use.

Amazing app, if there is an issue once in a while, the team is very responsive on email. Highly recommended.

The support is amazing and they are always there to add relevant changes. The app has all relevant features which are required for a new company to have their own shipping partner rather than going with fixed panels like Shiprocket.

Extremely helpful support for the app!

Such quick turnarounds with emails and clarifications regarding any aspect of the app.

Definitely recommended to all start-ups and existing businesses in India!

I used this app to we export order's to my fulfillment agent great customer support must have app for guys in India

Their customer support service will respond quickly. I contact Chetna ma'am whenever I am stuck. She is incredible. She has always patiently answered my questions

Saved us so much time! This is an awesome app! Thanks guys :)