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I love the fact that I was able to skype and share screen with Zestard, this made support extremely painless and joyous. Ritesh and his team was quick to act, help, suggest, advise and ultimately the best support I have had via Shopify App Providers. I was so impressed with them, I have asked Ritesh to costumed App for my store! Highly recommend Zestard.
Zankar and her team provided the best and immediate customer support helping us to get the app working properly, in my case her team had gave us custom support to get to where we want to be, after many hours of setting up and calls, she made the effort to lead her company to a new level, definitely recommend to any company need delivery date and custom product date selection on they website.
We chose this app because of its unique feature that allows customers to select a delivery date by product. As a result, we can offer delivery selection for wholesale orders and not affect retail orders, which are automatically fulfilled by a third party. It also allows block out days and dates, times, and custom messaging. The support team went above and beyond to update code and optimize for our store. We're excited to enhance the customer experience with this functionality.
Tried a few similar apps and this one was the best for our needs, mostly the ability to customise on a per-product basis. Our only criticism would be that it is quite slow to find the products you wish to edit using the App's built in product search in the admin on a large catalogue, but that does not affect functionality. We needed some help with areas that couldn't be altered in the admin (though you can edit most text) and Pooja and Bhushan gave us excellent and prompt technical support.
Thank You for your kind words! For the Product Settings Tab, we are already working on it in order to improve the speed of that tab, it should be live soon :). In the meantime, let us know if you need any further assistance.
Update: We have now updated our Product Settings Tab with the super fast loading speed :).
Cheers!
So far so good! We really needed the order cut off time for next day deliveries, which was not offered with the past app we were using.
After installing and spending sometime getting used to the DDP settings, it was up running with only having to add a single line of liquid code.
We did have to contact support in regards to getting the desired delivery date to show up in customer order notifications, and the DDP team got back to us within 24 hours with the solution.
Great app and support!
This was the only app I could find that could do exactly what I wanted to do, set available dates for each product, allowing me to publish a collection of products that are only available for certain holiday dates. So far it is working perfectly. I'm so pleased I found this app and the support has been wonderful helping me get it set up. I had a little trouble getting the date to appear on the order slip we print using the Shopify Order Printer app. With a little extra support from Shopify Theme Support they were able to get the date to print on the order slip and appear in the email notification we receive too. Highly recommend this app!
We had trouble trying to set up the app ourselves, but we reached out to the support team and got a fast fix and integration with the Shopify theme we're using. The app now captures and records delivery dates. We're satisfied with the way it performs and are grateful for the support we got. Thank you.
Prompt and swift customer service! I am a Hong Kong merchant, but they got me covered! Thank you for the support! Please keep the good work up!
Thank You for your review! Please don't hesitate to get in touch with us for any further assistance in the future :)
The CEO is very helpful! I suggest contacting him directly!he fixed my issue in a few minutes, very good man!
The service was excellent - a lot of communication throughout and the issue was finally fixed. Very impressed.