Zapiet ‑ Rates by Distance

The app does exactly what I was looking for, allowing us to set up a shipping zone by Miles.
When I was having trouble configuring it Sam was here to help, and he quickly got everything working good.

Was a bit tricky to set up and had to call in a few times to get things working, which was frustrating. Entering the delivery settings was fine, but the app didnt work until I had some files removed from the code (which I cant do myself). It isnt always easy to get staff response right away however when they do respond, they are very friendly and helpful. 4 stars because so far the app is working and I wouldn't be able to do my business without it as I need delivery rates by distance. However the inconsistent lack of urgency around fixing issues and the difficulty getting in touch with a direct person other then email communications makes me hold back on 5 star rating. I also understand why people would get frustrated if they have an urgent matter to resolve and have to wait for an email response like I did on the day my website was supposed to launch. Luckily shopify assisted and helped resolve the issue. Everything else is going great!

Your application is very good and help me every day to send my products. I am very happy to use Zapiet

Klaudia was amazing!!!! Your Support team is Excellent. I'm so happy with the service, thank you very much!

Great app. Very flexible. The only issue I really had was, I needed the option to post a message without a price variable attached. That's an very uncommon need, and I ended up finding a work around for it within both the app and shopify's structure. All in all, very well worth the price.

Great app and terrific support!
We had some difficulties setting the app (it was an issue caused by our store, not a problem in the app) and the Zapiet support were extremely helpful and also very nice. I felt that they didn't rest until they solved the problem.
The distance rates are very accurate and works perfectly.
We highly recommend it!!

I use zapiet to charge my local customers within 10 miles free delivery and others $9.95. It did exactly what I needed and I get amazing support from zapiet when I need it!

I struggled a bit with getting things exactly as I wanted them but thanks to the tenacity and kindness of the support team at Zapiet, I'm getting there. It's taken over a year to find a solution that meets my specific delivery challenges as a florist in a specifically defined area and this app looks like the ideal solution. I'm thankful I hung in there through the challenges of getting it just right. Class act team - great product. Thank you!

Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping

Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.