DH: Estimated Delivery Date

We're genuinely sorry to hear that you had a negative experience. Your satisfaction is incredibly important to us, and we strive to provide excellent service to all our customers. Please accept our apologies for any inconvenience or frustration you may have experienced.

We would appreciate the opportunity to understand more about your specific situation and address any concerns you may have. Our dedicated support team is here to assist you, and we encourage you to contact us at hi@dirhand.com.au. By reaching out to us, we hope to gather more details and work towards finding a resolution that meets your needs.

Your feedback is invaluable to us as we continuously strive to improve our products and services. Rest assured, we take every comment seriously and use them as opportunities to learn and grow as a company.

Once again, we apologize for any inconvenience you've encountered, and we look forward to the opportunity to make things right for you. Thank you for bringing this matter to our attention.