BIG Digital Downloads Products
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super fast responce especially in the wee hours of the morning. Very helpful
The customer service with this app is honestly the quickest I've ever experienced and its an actual human being!
If you are selling digital products this app makes it easy to understand and complete unlike a lot of the other setups you need on shopify!
Thoughtful, patient, and very well-versed with Shopify. This is a great team that knows their stuff. Very satisfied!
The app is reliable and user friendly. I had a couple of questions, which got answered really fast. I appreciated getting helped by a person instead of a chatbot. Also, we ended up making the experience even better for my customers, which I didn't know was possible. 10/10 recommend.
Great experience with the app so far. Installation as easy and I uploaded my products very quickly. Download is quick and easy for customers. Support was awesome as well. Responded very quickly and very friendly. I will continue using. Thank you!
easy and great customer service
product: so far, so good, does its job
service: excellent and nothing else. anna does her job (and even more than "shes paid for" i think) like no customer service worker ive been with so far (quite a few). shes very nice, not too boring, super competent and doesnt let me feel like our chat is a waste of time (which it honestly was from time to time because of my stpd questions :D).
thanks a lot!
Awesome! I have added the app just a few days ago. So far easy to install, use and works beautifully with Shopify. I started with the free version as I don't have a lot of digital products at this time. I am looking forward to upgrading and adding a lot more. I did have a couple of questions and reached out to the support team. I was chatting with someone within minutes. So, thank you for the amazing customer service and product. I couldn't be happier.
Cheers, Jeffrey @JLockeDesigns
Customer service is quick and responsive and very helpful haven't used it that long but so far so good.
Mateo was great, he helped me solve quite a few obstacles. Thanks Mateo!